Job Summary:Who Are We?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.Who Are You?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.The Role:The Security Supervisor is responsible for supervising and coordinating activities of the security department and staff within the venue. Duties may also include management functions under the direction of the Security Manager and Senior Event Manager. Job Functions:Direct and supervise security staff and other employees performing security services for guests.Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints.Assign and position team members to specific duties, ensuring that all staff members are well-informed on event specific details, and manage breaks.Train and evaluate security team members in venues on an ongoing basis.Oversee productivity and work assignments of the security staff. Communicate with the Security Manager (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, state, and federal laws and regulations.Role model and enforce safety, health, and security priorities.Assist with keeping the venue safe, clean, and presentable to the guest.Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.Warn persons of rule infractions or violations and apprehend or evict violators from premises.Guide guests to exits or provide other instructions or assistance in case of emergency.Partner with fellow crew members at the end of show to close the venue- this may include collecting and properly storing event equipment such as lawn chairs, barricade, Etc.Other tasks as assigned by the Security Manager or Management.This roll is part-time, seasonal and requires evening and weekend availability.Qualifications:High School Diploma or equivalent preferred.At least 2 years of experience in a similar role. Guard Card is a plus.Working knowledge of security operations, safety practices in an entertainment environment and enforcement procedures.Strong strategic thinking and creative problem-solving skillsExcellent verbal, written and interpersonal communication skillsAcute sense of judgment, tact and diplomacyA strong sense of teamwork and ability to execute programsPosition requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditionsIf the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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