Box Office Agent - Brooklyn Bowl Philly

Job Summary:Brooklyn Bowl Philadelphia will be following in the footsteps of our original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Philadelphia is the ultimate night out, with its groundbreaking integration of premiere music, 24 lanes of bowling, 2 bars, featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in the heart of the historic Fishtown neighborhood, adjacent to The Fillmore and The Punchline in what has become a burgeoning entertainment district, the venue is slated to open Q4, 2021, and will be Brooklyn Bowl’s fourth location.Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food. Job Description:As a Box Office agent you will be responsible in assisting guests with their show ticket needs. Box Office agents are resources for all guest questions with an energetic, upbeat and positive attitude. They generate revenue by selling and issuing show tickets directly to guests at the Box Office, and they are responsible for collecting funds/documentation for tickets.Responsibilities:• Processing and verifying credit card and cash transactions• Maintain constant surveillance of cash drawer to ensure accuracy• Maintain superior customer service both in person and over the phones• Answer phone promptly and with a pleasant demeanor• Guest relations• Will call window• Processing opening and closing paperwork• Knowledge of talent and entertainment• Keep a clean, well-groomed appearance• Assist with miscellaneous box office projects as directedQualifications:• Working knowledge of phone handling, cashiering, customer service• Entry level knowledge of basic computer operation and point of sales systems• Excellent skills in customer service, phone etiquette, cash handling, filing, multi-task environment, attention to detail• Ability to communicate, work well with others, work in a high-volume, and sometimes stressful environment• High School Diploma or GED• Previous Ticketing experience (preferred)• Must be able to work a flexible schedule, including weekends and holidays.Physical Demands/Working Environment:Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetOur Benefits:Competitive compensationProfessional career developmentAdditional benefitsIf the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/(search Brooklyn Bowl Philly) for the opportunity to join the Brooklyn Bowl Philadelphia team! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYBrooklyn Bowl Philadelphia strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Brooklyn Bowl Philadelphia may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.