Job Summary:Position Title: Box Office Representative Hollywood Casino Amphitheatre is now hiring fun, energetic and music-lovin' people to fill this season's open positions. Hours begin in April with trainings and concerts conclude in early October, with eligibility for rehire for the 2024 concert season. The Role:Assist guests at live events by performing duties, such selling tickets and passes to guests, distributing pre-purchased tickets, searching for lost articles, and assisting guests with venue policies and locating such facilities as rest rooms and telephones.Job Functions:Greet and assist our guests at the Box Office windowSell tickets for all performances at the venueDistribute "will call" to patrons on day of showCoordinate redemption of all promotional tickets (coupons, donation letters, etc.)Sell and/or distribute upgrade and future show ticketsExamine tickets or passes to verify authenticity, using criteria such as color or date issuedGuide guests to exits or provide other instructions or assistance in case of emergency.Maintain order and ensure adherence to safety rules.Provide assistance with guests' special needs, such as helping those with wheelchairs.Direct guest to areas of interest including restrooms, concession stands and merchandiseRefuse admittance to undesirable persons or persons without tickets or passesSettle seating disputes or help solve other guest concerns.Become knowledgeable of all seating chartsQualifications:Exemplary Customer service skills are a requiredExcellent verbal and written communication skillsHigh School Diploma or equivalent preferredFamiliar with Microsoft Office SuiteAttention to detail, quality and accuracyStrong relationship building and communication skillsAbility to work independentlyCandidate will undergo a thorough background investigation prior to working. If the above description sounds like you and fits your background, apply online at www.rockandrolljob.com to join the Live Nation Entertainment team today!Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.-----------------------------------------------------------------------------------------------------------Who are we?Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.Who are you?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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