Box Office

Job Summary:The Role:Live Nation and SPAC are seeking a Box Office Representative who will assist guests for live events by performing duties, such as selling admission tickets for concerts and classical events, assist in suggesting seats available, and providing day of show information by phone and/or Box Office windows.Responsibilities:· Sell admission tickets and passes to Live Nation concerts and SPAC classical events at the Box Office and over the phone.· Greet guests attending events who come to the box office.· Examine tickets or passes to verify authenticity, using criteria such as color or date issued.· Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.· Inform guests of the layout of the venue and be prepared to answer questions regarding their seat locations.· Know how to identify a fake ticket or credential and educate the guest on where to buy authentic tickets.· Show CARE by participating in the venue’s sustainability program which could include sorting waste and collecting recycling and educating our fans about our efforts.· Partner with fellow crew members at the end of your shift to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.· Other duties as assigned.Qualifications: · 2 years of Guest Services experience· Team player willing to help in all areas· Positive attitude and communication skills