Job Summary:Serve food and beverages to guests in a nightclub environment with a cheerful attitude.Essential Functions: Anticipate and respond to guests’ needsSuggestively sell beverages and menu items; take ordersAnswer guest questions, make recommendations, up-sell liquorsCommunicate drink orders to bar through Point of Sales systemDeliver drinks, maneuvering trays through large crowdsMaintain line of sight/atmosphere control by circulating through your work area throughout shiftRemove dirty glasses, dishes, ashtrays from tables, including the lifting/moving of bus tubs up to 25lbs.Keep tables clean/wipedClean spills, remove food, trash or other obstacles from floor using proper lifting techniquesMaintain House of Blues safety and sanitation standardsFollow housekeeping standards per HOB policyKeep current on all standard operating proceduresRequest identification from any guest who appears to be under 30 years of ageEnsure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policiesRecognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the managerReceive payment and process cash, credit card or Travelers check transactions according to HOB policyEnsure that comp and void checks are processed according to HOB policyAssist other servers and staff as neededAttend pre-shift meeting conducted by Manager on Duty prior to start of each shiftJob Qualifications: Required: Ability to work late hoursFlexible scheduleWorking knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systemsExperience interacting with people in a positive environmentTolerance of all cultures, music and art formsResponsible Alcohol Awareness Training CertificationAbility to deal with intoxicated guests in a positive and safety minded mannerPreferred: Cash handling experienceExperience recognizing valid ID’sExperience in a live music environmentPhysical Demands/Working Environment:Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniquesThis job description is a summary of duties that you as a Team Member are expected to perform in your assignment. It is by no means an all-inclusive list, but is merely a broad guide to expected duties. As a Team Member you should understand that a job description is neither complete nor permanent; it can be modified at any time. Also, at the request of management, any Team Member may be asked and expected to perform additional duties, responsibilities, or project with or without notice.I have read and understand the requirements of this job description and am able to perform the essential functions of the job with or without reasonable accommodations. Applicants for employment must be able to provide proof of ability to work in the United States upon hire.EQUAL EMPLOYMENT OPPORTUNITYLive Nation strongly supports equal employment opportunity for all applicants regardless of race, sex, religion, creed, national origin, age, disability, sexual orientation or any other legally protected classification.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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