Job Summary:The Ancillary Manager will be responsible for leading the team that generates VIP Club upgrades, parking upgrades, lawn chair rentals, blanket sales, and other upsell revenue streams during the day of show.Responsibilities:Communicate with the venue’s core team about staffing, upsell availability and overall execution of upsell programs during the show.Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guests, upsell availability or equipment.Provide suggestions to venue leadership based on feedback from team and guests during the day of show. Suggestions may include topic such as pricing strategies, best practices and team execution for both presales and day of show.Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.Secure and reconcile day of show ancillary sales.Compile various reports to provide upsell information to venue leadership.Participate in meetings regarding day of show & ancillary operations.
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