Job Summary:Location: London, UKDivision: Ticketmaster UK and Ireland Region / InternationalLine Manager: RVP UK and Ireland & Managing Director UK / Chairman, InternationalContract Terms: Full-time, permanentTHE TEAMThe Executive Team at Ticketmaster International are responsible for the management and delivery of Ticketmaster’s business in multiple international markets. This role will provide Executive support to both the RVP UK and Ireland, Managing Director UK and the Chairman, International, working in a support capacity.THE JOBAccountable to the RVP UK and Ireland, Managing Director UK and the Chairman, International, you will provide high-level support to both executives managing schedules, travel and communications. You will be results and detailed oriented (no matter how small the task), incredibly organized and an excellent communicator, engaging regularly with senior internal and external stakeholders.You will be fully competent in the use of PowerPoint and required to create informative and engaging presentations for internal updates and reports, using data provided to you by the Executives and Senior Leadership teams.Ticketmaster is the world’s leading ticketing and marketing company and is the UK’s leading destination for live entertainment tickets. The company works across 31 markets, with thousands of clients across multiple event categories, connecting consumers across the globe to live entertainment experiences.WHAT YOU WILL BE DOINGAssist and support the two executives by carrying out any administrative tasks as and when required, such as travel arrangements, diary management and expense claimsArrange and co-ordinate internal and external meetings, including lunches as requiredAttend meetings, when appropriate, and record any actions, providing timely follow-ups and chasing other people within the organisation as appropriateAssist with managing key clients including entertaining at hospitality eventsCollate monthly reports and market updates/information requestsCollate, and use data provided by the team and the executives to create clear, informative PowerPoint presentations for internal updates and reports.Book and co-ordinate conference calls and regular meetings; keep relevant email distribution lists up to date; distribute minutes and decks after meetingsProduce clear and concise written correspondence in the form of letters and emailsHelp plan and organise special events such as conferences, team away days and social eventsManage, and maintain, Salesforce data to ensure client contacts and contract status are accurately recorded and updated.Assist with recruitment of new hires, partnering with hiring managers and recruitment teamSupport the EA to President, Ticketmaster with ad-hoc tasks and provide cover as requiredAdditional duties as required by the business in line with business objectives and needs.Liaise with the Facilities Manager for any requirements for the Ticketmaster office space, and manage and implement office moves/renovations as required by the RVP UK and Ireland, Managing Director UKWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Excellent attention to detailAdvanced Microsoft PowerPoint skills and an aptitude for creating visuals from data.Excellent organisational skills and ability to prioritise effectivelyExcellent command of written English with copy accuracyAbility to work effectively under pressure and to tight and flexible deadlinesDemonstrable experience in a role at this level within a fast-paced and varied environmentExcellent IT skills with proven experience with Office (Outlook, PowerPoint, Word, Visio etc).Professional and friendly telephone mannerExperience in a self-led role where tasks have been successfully navigated with little or no directionClient-facing ability and experienceDesired (but not essential) ExperienceMulti-divisional experience – working cross-departments and teams to get things doneEuropean language(s)YOU (BEHAVIOURAL SKILLS)Enthusiastic, dedicated to the job and a team playerSelf-motivatedPersonableFlexible; responsive to changing situations and working hoursHigh level of integrity, understanding of confidentiality and use of discretionGreat people skillsSolutions focussedConfident to solve problems effectively and efficientlyAbility to work across all levels of the organisation.Ability to work independently and as a team memberAbility to respond to changing priorities and urgent situations.Ability to interpret and apply policies and guidelines effectively and accurately.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's the talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#TM#LI-CG1
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