Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU?Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!THE JOBYou will play a key role in keeping the Brand Management team on top of their game. You will be directly involved in making sure the Brand Management team maintains itself as a world class organization, delivers extraordinary service and value to our brand partners, and supports cross functional teams within the Media & Sponsorship Division. This role will report to the Chief of Staff, Brand Management and focus on:CommunicationsFinancial ReportingTeam Organization & HiringTraining & DevelopmentClient Engagement & PerformanceThe Brand Management team is the get stuff done, turn-problems-into-solutions, make our clients look like the rock stars, driving force within the Live Nation Media & Sponsorship division. We are a collection of resourceful, ambitious, and strategic minded individuals that thrive in an environment full of variables and unknowns. If you like to sit at a desk, write white papers, and theorize on how things should work this is not the job or team for you. If you’re ready to do the best work of your life, we should talk.WHAT THIS ROLE WILL DOBrand Management CommunicationsManage internal team communications (team meetings, calls, emails) including monthly All-Hands calls as well as cross-functional team meetings as neededSupport Chief of Staff and BM Leadership in planning in-person team conferencesMaintain key team documents including org charts, account assignments, key contact information, OKR tracking, NPS performance summaries and other centralized information needsFinancial ReportingManage P&L for the Brand Management team in coordination with BM, Finance and Sales; update and review with stakeholders every other monthAnalyze division-level financial reports, verifying accuracy of data with Brand Management teams and internal financial reporting systemClient Engagement & Performance Manage the team’s Net Promoter Score program to measure client satisfaction, including survey platform management, scheduling surveys, analyzing/presenting the results and developing insights from the dataTrack team OKR progress and performance throughout the yearCoordinate team’s festival activity including maintaining list of sponsors at each festival, tracking on-site attendance, and ensuring division wide recaps are delivered on-timeTraining & DevelopmentOwn internal teamsite - a centralized place to house resources, education & training materials - including keeping documents up to date and working with internal team members to create new materialsWork with VPs and BM Leadership to identify training and development needs and opportunities for Brand ManagementBe an advocate for standardization of division-wide collaboration tools to increase productivity and drive efficiency across all departmentOtherOversee other special projects as needed such as supporting hiring/recruitment efforts, client hospitality experiences, etc.Additional responsibilities as requested from manager and/or BM LeadershipWHAT THIS PERSON WILL BRING1-3 years direct experience in operations, client service, media or entertainment, and/or marketing consulting, advertising or activation agenciesSuperior project and time management skills including managing multiple projects simultaneously Excellent communication skills – written, verbal and presentationRecord of successfully deploying and managing enterprise level technology systems and/or processesSuccess working with cross-functional teams (Sales, Creative, Integrated Marketing)Work with recognizable global brands preferred Proficiency in Microsoft Office applications including Word, PowerPoint and ExcelExperience with project management programs such as Asana/Trello is a plusApplicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.BENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert ticketsWEALTH: 401(k) program with company match, Stock ProgramFAMILY: New parent programs & support including caregiver leave and childcare cash, infertility supportCAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOTHERS: Volunteer time off, crowdfunding networkLive Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.New York City Hiring Rate*: $60,000**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York applicant might be paid. It assumes that the successful candidate will be in New York or perform the position in New York. Similar positions located outside of New York will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NY Law, a potential new employee’s salary history will not be used in compensation decisions.
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