Job Summary:Job Summary:Position Title: Venue Merchandise Specialist (part time)Who are we?Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.Who are you?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.The Role:Merchandise Specialists are directly supervised by the venue’s Merchandise Manager. They are scheduled on a show-by-show basis based on skills, availability, and rotation. They arrive at a concert venue on show day and support general operations, including merchandise inventory, distribution, and visual display. Specialists will fulfill customer orders quickly and carefully, as well as performing secondary tasks as prescribed by the Merchandise Manager. After the show, specialists reassemble the remaining merchandise, support over-all reconciliation, and perform reset duties for the stand locations. Job Functions:Assemble temporary locations as needed to support show operationsClean merchandise sales locations as needed to ensure a positive experience for the customersAssist in transport and organization of merchandise inventory as part of initial receipt of goodsParticipate in inventory count-in and count-out proceduresCreate visually appealing displays and price items correctlyComplete sales transactions for each customer accurately and completelyConsolidate inventory from stand location into a single inventory for reconciliation, by style and sizeAssist in transport and load-out of reconciled inventory as part of operational close-outClean stands at the completion of the evening, removing any trash or other unneeded items after the showOrganize stand equipment and supplies for use at the next showSupport successful sales operations at each eventContribute to a positive work environmentPerform physical duties as required by the role, such as moving equipment or transferring merchandise between locationsFollow instructions given by their supervisor, the venue’s Merchandise Manager, for any other work required to complete show close-outPerform all other duties as assigned or neededPosition requires you to be able to work during all weather conditions since this is an outdoor venue.Policies Impacting Merchandise Specialists:Merchandise Specialists are expected to arrive on-time, as scheduled by the Merchandise Manager. If a Specialist cannot arrive at the assigned time, it is their responsibility to contact the Manager and provide revised availability. The Manager then has the right to revise arrival time or cancel the assigned shift based on Specialist availability.Specialists are scheduled on an event-to-event basis, depending upon their availability, skill-set, and overall need of the show’s merchandise operation. Live Nation does not employ a system of seniority to schedule Merchandise Specialists. If available staff exceed the needs of a particular show, Merchandise Managers will strive to ensure Specialists are provided with the opportunity to work shows on a rotational basis.Specialists are required to behave in a polite, professional, respectful manner while on venue grounds. Violations of this bedrock standard will be addressed seriously, using Live Nation disciplinary policies as needed to ensure a safe and comfortable workplace. Firearms and other weapons are not allowed on venue property unless specifically approved by Venue Management.Job RequirementsMust be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)Must be able to stand for long periods of timeMust be able to lift up to a 50 pound boxMust be able to work in outdoor environments in extreme temperaturesMust have a working understanding of touch-screen based systemsMust be at least 18 years of age.Sense of urgency necessary to complete assigned tasks and assist guests.Prior experience preferred, but is not required.Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
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