Marketing Manager

Job Summary:THE TEAMTicketmaster Music is passionate team within Ticketmaster dedicated to supporting our clients (concert promoters, agents and artist managers) by building tools that empower artists to more efficiently manage their touring business while understanding and engaging more deeply with their fans. It’s hard work. We love it, and we have a rare opening for an exceptionally talented Marketing Manager to join our team.THE JOB The Marketing Manager plays a critical role in the tactical planning, management and execution of B2C and B2B marketing and communications strategies supporting Ticketmaster Music’s suite of premium products and services. As the primary marketing point of contact for assigned artist and promoter clients, core responsibilities also include offering consultative insights and recommendations, as well as providing exceptional customer service.This position works closely with teams across Ticketmaster Music (including Artist & Promoter Relations, VIP Partnerships, Pricing, and Operations) and actively collaborates with marketing stakeholders throughout Ticketmaster and Live Nation Entertainment. The ideal candidate excels at building deep relationships while effectively managing both client expectations and internal teams supporting client deliverables. They are comfortable playing a variety of roles depending on the situation and successfully balances strategic and operational roles in an ever-changing environment.WHAT YOU WILL BE DOING Support the adoption and success of our products & services designed to help artists meet their touring goals.Develop and deploy impactful B2C marketing and communications strategies that leverage Ticketmaster-owned media in order to drive incremental demand and ticket sales for our clients and products.Translate data, proactively turn into actionable insights and learningsSupport the creation, implementation, and management of engaging sales decks, presentations, and other marketing materials to help relate our products and services to multiple stakeholders.Work closely with Product Marketing, Artist & Promoter Relations, and other key teams to support creation of B2B product marketing resources that align with our brand strategy and speak to our customers in their language.Capture client stories to demonstrate the value current customers are deriving from our solutionsAssist with copywriting, image re-sizes and similar tasks related to marketing campaigns across channelsGuide client marketing contacts in effective product usage, including reporting and marketing applicationsServe as the internal “expert” on your clients: understand their business challenges/opportunities, how Ticketmaster’s current offerings benefit them, advocate for new offerings that could benefit them in the futureAttend and, where needed, lead calls and meetings with clients, deliver compelling content, and information via formal presentationsProvide excellent communication to clients and internal stakeholders, ensuring nothing falls through the cracksEstablish and nurture strong relationships with internal partners and peersStay current on live entertainment and marketing industry knowledgeWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)BA/BS in Marketing or a related field3+ years of experience in a role with similar requirements in digital marketing, product marketing, or the live entertainment industryBilingual - fluency in English and Spanish required. This team member will be working directly with internal team members and with clients in English and Spanish (verbal and written)Strong quantitative skills including analytical abilitiesAbility to effectively interact with clients and colleagues across the executive, mid-manager and day-to-day operations levels in a professional, service-oriented mannerExceptional organizational skillsStrong written and verbal communication and comprehension skills, ability to adjust style based on audienceAbility to work effectively under pressure and tight deadlinesUnderstanding and interest in the business side of live music industryStrong proficiency required in Microsoft Office products— particularly Excel and PowerPointProficiency in Photoshop, Google Analytics, and Salesforce preferredKnowledge of Latin music industry and familiarity with evolving artists and trends in the space preferredYOU (BEHAVIOURAL SKILLS/COMPETENCIES)  Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things rightWinning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of othersAct with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completelyEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.CULTURE We’re fans who help fans everywhere get into the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.#LI-VL1 #LI-Hybrid #LI-Remote----------The expected compensation for this position in California is:$68,000.00 USD - $85,000.00 USD**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.