To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsWe’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.We are hiring Salesforce Technical Architects for the following industry verticals:HLS (Healthcare and Life Sciences)RCG (Retail Consumer Goods)The Professional Services organization is passionate about delivering Salesforce's premier product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap, and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt.Technical Architect RoleSalesforce Professional Services is looking for multiple Technical Architect positions at various levels throughout the United States. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails - Serve as a trusted advisor to the clientIdentify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertiseGuide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business valueWork collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinkingIdentify and proactively manage risk areas and commit to seeing an issue through to complete resolutionManage customer expectations; negotiate solutions to complex problems with both the customer and third-party partnersReview and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forwardWork closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needsContribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce PlatformMinimum Requirements:5+ years enterprise architecture or consulting experience Strong application design skills combined with strong data, integration, and security architecture skillsStrong presentation skills. Able to effectively present and defend a point of view to a variety of audiencesThorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audienceA great listener with the ability to connect with people in diverse rolesProven ability to analyze, design, and optimize business processes via technology and integrationResourceful and innovative thinker who can work through and solve problemsStrong experience in either of the cloud platforms: Health Cloud and/or Consumer Goods Cloud and/or Media CloudRequired Qualities:TRUST: Trusts the company’s core values; shows integrity, transparency, and reliabilityGood Teammate: Proficient at collaboration and working with members of a teamCOMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidencePreferred Requirements:Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Ability to convey and convince customers of best practices at various levels within a large organizationApplication design and development backgroundTravel may be required and varies depending on the client requirementsStrong Enterprise Architecture background would be favorableRelevant Salesforce experience is desired Highly beneficial to have any Salesforce product certifications prior to joining:Salesforce Certified AdministratorSalesforce Certified Advanced AdministratorPlatform App BuilderSalesforce Certified Sales Cloud ConsultantSalesforce Certified Service Cloud ConsultantIndustry related clouds (preferred):Salesforce Certified Health Cloud Consultant - OR/AND - Consumer Goods Cloud Accredited Professional - OR/AND - Media Cloud Accredited ProfessionalPreferred Qualities:LEADERSHIP: Self-aware; proficient at building strong relationshipsInspiring leader: Strong point of view and executive presence. Confident, but not arrogant, a great storytellerAbout SalesforceFounded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.There are those who choose to work with the most creative. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.
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