Events Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinance and OperationsJob DetailsPosition: Event Manager, Hospitality & Events, Workplace ServicesWe’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.Role Description:We are looking for a polished Events Manger (Event Producer) to oversee and coordinate aspects of an event. Produce internal events, directing and coordinating technical and production aspects. Securing space, equipment and other event related details working within a budget. Your experience with hospitality and event planning along with experience event design and delivery will be pivotal to growth and success in this role.Our event producers are creative and analytical thinkers with attention to design, event producers who are capable of handling quantitative and technical duties while also using their eye for design to implement the visual aspects of an event. They juggle many different tasks and collaborate with a wide range of teams in order to oversee events. They are highly-organized, great communicators with the ability to prioritize many different simultaneous tasks. Event Producers are decision makers and are assertive and capable of directing others and implementing projects with little to no supervision.Roles/Responsibilities:May be responsible for contracting vendors including and not limited to catering, furniture, mascot talent and organizing internal business partner volunteer needs.Provide guidance on internal processes required for events including guest registration, security, vendor load in/load outEnsure the proper space set-up, vendor load in/load out and working order of all audio-visual equipmentDevelop and oversee the event’s budget. Review proposals for cost and profitability and keep the budget in mind when selecting proposals.Identify and respond to service gaps, misses, and problems with a focus on both the guest experience and continuous improvement.Understand Salesforce brand and marketing with the ability to ensure consistent, on-brand messagingComfortable presenting event plans in front of all levels of team members including Senior LeadershipMaintain up to date event documentation and interact with our internal event request systemSupport other colleagues in multiple, complex events and activities in a collaborative and extremely fast paced environmentManage and contribute towards creative problem solving.Required Skills: Bachelor's degree or equivalent experience required5+ years successful event management experience planning customer-centric events, preferably in a B2B, high-tech, fast-paced events environmentExcellent written and verbal communication and customer service skills, with the ability to proactively address needsResults-oriented, customer driven, organized with attention to detail and strong interpersonal skills that are effective at all levels of the organizationAbility to handle stress and last minute urgent requests, anticipate issues and have (or quickly develop) contingency plansAbility to assess and prioritize workload in a strict deadline-oriented environmentThrive on teamwork and overcoming obstaclesIn-depth knowledge of Salesforce Service Cloud, Quip collaboration tool, G-suite products including docs, sheets, slides, and hangout is desiredAbility to work a flexible schedule and travel when required (minimal)Proficiency in GMAIL and GCAL, Social Tables, CAAD or CVent event software experience preferredExceptional time management, communication, organizational skills and professionalismHighly organized, with an acute attention to detailAbility to adjust to changing priorities and handle multiple projects at onceAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.