To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsWe are currently seeking Account Partner Directors to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment. As a critical member of the GTM and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.Responsibilities:Drive thoughtful, strategic and enterprise level strategy for our most ambitious customersFacilitate qualification, deal cycle participation, account reviews and value assessmentsAccountable for bookings, revenue, margin, CSAT, and value deliveredServes a key contact for customer negotiations and escalationsEnable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodologyAct as a trusted advisor to our customers to accelerate value and improve customer outcomesPilot awareness within a micro-vertical to develop repeatable motionsServe as a key SME, leader, and services consultant to our sales teamsServe as the liaison between internal and external teams​Qualifications:6+ years of experience owning or leading a book-of-business8+ years of experience working within a consulting landscapeExperience selling professional services related to digital transformationExperience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagementsCapable of building assets from scratch including marketing, sales and strategy solutionsExperience with global procurement leads to settle pricing and deal strategySkilled in maneuvering and working with the C-Suite during a strategy cycleBackground in delivering critical initiatives and/or programs for a firm-based model or product companyExperience working within the Communications, Media & Technology (CMT) industDegree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $183,900 to $245,900.For California-based roles, the base salary hiring range for this position is $183,900 to $245,900.For Washington-based roles, the base salary hiring range for this position is $167,100 to $245,900.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
View Original Job Posting