To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsRole DescriptionAre you a designer interested in creating meaningful people-driven digital experiences with a relentless focus on impact at scale and evangelizing the value of design? Are you fascinated by human behavior and curious about how organizational culture, context and technology connect? Then we’d love to hear from you!As a Senior Designer, you’ll collaborate with researchers and strategists to solve some of Salesforce's biggest business challenges through cutting-edge, insight-based prototypes and designs. As part of a Design team, you'll be involved in all aspects of a project, from user research and prototyping to product definition and pitching to business executives along the way.We're looking for someone who can create exceptional user-centered work on projects and who teaches and inspires others with the value of design—from experimenting with new technologies to articulating key design principles to synthesizing trends.About Business Technology DesignWe are makers. Business Technology Design is an internal-facing, innovation team within Salesforce. We help our own internal businesses, like Human Resources and Sales, recognize and adapt to change in their business landscape and partner with them to plot a course towards a more robust, digital future, through human-centered design.Our engagements combine elements of strategic advisory, visioning, user research, ideation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product design. Join us as we work to enable staff to live their best lives working at Salesforce.This is an office-flexible role for Dallas, Texas or Indianapolis, IN. In office expectations are 10 days a quarter to support customers and/or collaborate with their teams.If you're interested in...Projects and teammates that push you to grow by challenging your assumptions, skills, and knowledgeWorking on cross-disciplinary teams that are fully devoted to one project at a timeCurious to learn about new businesses at Salesforce and applications every few monthsExperimenting and prototyping with new technology to bring ideas to life in new waysHoning your storytelling craft to create engagement and conviction for customersUsing design to catalyze change at the executive and C-suite levelWe'd like to hear from you!ResponsibilitiesServe as a champion for design thinking and a human-centered, entrepreneurial approach to strategic enterprise transformation with our internal business partners and customersWork with cross-functional teams of researchers, designers, strategists and technologists to design and conduct bespoke innovation engagementsParticipate in stakeholder and secondary research; participate in end-user primary research; recognize economically meaningful end-user pain points and unmet needsParticipate in collaborative workshops then synthesize insights into defensible visions, frameworks, and conceptsConduct in-market concept testing and experimentationContinually keep abreast of emerging and best-in-class user experiences and maintain a high-level understanding of the capabilities of the Salesforce platformActively participate in creating, testing, and sharing new and better tools, methods and processes for conducting innovation engagements, and find ways to multiply the value of the insights gained from every engagementBasic QualificationsMinimum of 5-7 years of relevant work experience as part of an internal or agency team and/or academic studies in design-related field designing engaging and empathetic digital interactions across a variety of digital mediaHCI, interaction design, product design, communication design, design thinking or related design degreeAbility to quickly bring ideas to life through a variety of means, from hand-drawn storyboards to functioning digital prototypesStrong understanding of design thinking and user-centered practicesExperience working alongside software developers and solid understanding of the software development processFigma, Adobe Creative Suite, Sketch, Miro, Abstract, InvisionExemplary verbal, presentation, and written communication skillsAbility to multi-task, prioritize and manage time effectivelyPositive attitude, iterative and ability to work with teamsPreferred QualificationsExperience with internal or agency team in a B2B settingExperience with enterprise software solutionsExperience working in digital and emerging technologiesExperience with video editing and storytellingExperience with designing and facilitating workshopsAn online or digital portfolio is required to apply for this position.In lieu of a cover letter, please provide a one or two paragraph response to the following:Please tell us a recent example of something you were inspired by. What, if any, implications does it have on the world of design and technology?About Salesforce Business TechnologyFrom design strategists and developers to product owners and architects, our Business Technology team provides a suite of products and enterprise applications that enable the success of Salesforce—both the company and the platform. Our employees expect a consumer experience at work, and we deliver extending our own Salesforce technologies. We create trusted, smart, scalable solutions for staff around the world.About SalesforceThe company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.
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