To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsWe are currently seeking Account Partner Directors to join our growing Professional Services sales team within Customer Success Group (CSG)! As a critical member of the GTM and Professional Services Team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.Responsibilities:Drive thoughtful, strategic and enterprise level strategy for our most ambitious customersFacilitate qualification, deal cycle participation, account reviews and value assessmentsPilot awareness within a micro-vertical to develop repeatable motionsEnable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodologyServe as a key SME, leader, and services consultant to our sales teamsServe as the liaison between internal and external teamsQualifications:Worked within a consulting landscape for a minimum of 8+ yearsServed as a book-of-business owner or leader for 6+ years (preferred)Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagementsHistory working in a consulting services space either with a systems integrator or product organization (preferred)Background in delivering critical initiatives and/or programs for a firm-based model or product company (preferred)Capable of building assets from scratch including marketing, sales and strategy solutionsSkilled in maneuvering and working with the C-Suite during a strategy cycle including workshops (preferred)Experience with global procurement leads to settle pricing and deal strategyYou have experience working within one or more of the following industries - Business Services; Energy & Utilities; Travel, Transportation & Hospitality; Hi-Tech; Life Sciences.Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Leadership Qualities:Strategic Thinker: Ability to translate details into bigger picture implications driving the business forward, challenging the status quo. Understands industry, market and organizational dynamics with the intellectual horse-power to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles. Talent Management: Has a passion for building great teams - proven ability to develop others who have significantly contributed to company success with a history of making good hiring decisions and developing a strong bench of successors. Champions talent beyond own organization Innovate for Growth: Always thinking about how to make improvements; able to implement changes that map to business strategy. Stays abreast of innovative technology trends.Focus on Customer Success: Builds and maintains relationships with customers; shapes solutions that have significant positive impact on their business.Builds Trust and Credibility: Makes decisions based on organization’s values - actions are consistent with company’s core values. Ability to set clear vision - role models a growth mindset and shares mistakes widely for others to benefit and embraces a learning mentality. Lead & Adapt to Change: Thrives in a changing, dynamic environment - Relishes leading even when times are tough and models the attributes of a GREAT leader. Courageous Communicator: Must be able to take an unpopular stand if necessary for the betterment of our business. Must encourage a transparent and healthy debate while seeking the best alternative. This leader is looked to for direction in a crisis, faces adversity head on, and is energized by tough challenges. AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.For Colorado-based roles, the base salary hiring range for this position is $212,200 to $283,900.For New York-based roles, the base salary hiring range for this position is $233,500 to $312,250.For California-based roles, the base salary hiring range for this position is $233,500 to $312,250.For Washington-based roles, the base salary hiring range for this position is $212,200 to $312,250.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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