To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinance and OperationsJob DetailsJob DetailsWhat you’ll be doing…The Global Distribution Planning & Operations team fuels the Salesforce sales engine - assuring growth, efficiency, and success, internally and for our customers. Our team is the operations wing supporting our largest and most strategic accounts and initiatives, including the Pinnacle Program and the Global Accounts Program. We are looking for a high-energy, top-talent individual to help lead, evolve, and scale these top accounts programs.As Sr.Manager/Manager, GDSO, you will be part of an outstanding team where teamwork and collaboration are fostered by all, across borders and groups. You have the right drive, experience, intuition for business, and EQ to break down siloes and build successful results in our highly matrixed, innovative organization. You have a customer-focused, can-do, problem-solving approach with the ability to act as a trusted adviser and business partner to Sales & CSG while working cross-functionally with QCP, Sales Strategy, Data Science, Corporate Marketing, Product Marketing, and Enablement.Some of the things you'll be doing will include...Manage Global Top Accounts programs and governance including program frameworks, comms, reporting, and data analysis.Cross-functional operational support for Global Top Accounts focused on customer growth and success & AE productivity and experience.Drive partnerships with key partners including Sales, CSG, QCP, Marketing, and Global Enablement to accelerate program value for customers and account teams.Define and brand Global Top Accounts partnership benefits.Evolve Global Top Accounts Community internally and externally.Lead a representative cross-functional council that informs program direction and continuous improvement.Provide thoughtful insights that inform the strategy and guiding principles behind business decisions and priorities.Lead program communications strategy, plan, and execution.Contribute to quarterly program business reviews and other ad-hoc program reviews.Develop and scale Global Top Accounts Center of Excellence/pre-sales “clearinghouse.“Build a community-based approach to celebrate success, advise best practices, and provide recognition to Account Teams and Customers in the program.Who you are...Ability to design prescriptive programs and strategies, and “operationalize” themKnowledge and strong network internally across Salesforce GTM partnersAbility to work collaboratively with Sales, CSG, Sales Strategy, Data Science, Corporate Marketing, Product Marketing, and EnablementHighly skilled in Google G Suite, Microsoft Excel, Salesforce.com, SQLOperational rigor and track record of cross-stakeholder program management and executionKnowledge of effective enterprise sales strategies (seed, grow, advise)Ability to deliver results in a global, matrixed environment comprised of various internal stakeholdersExcellent written and verbal communication skills with strong experience tailoring audience-specific messagesExperience leading highly visible cross-functional initiativesHigh energy and infectiously optimistic attitude. Works well under pressure, meets tight deadlines, and able to adapt to rapidly changing environmentsStrong empathy towards others with the ability to build and nurture relationships across multiple teamsAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For California-based roles, the base salary hiring range for this position is $131,300 to $219,900.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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