To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsWe are looking for an Account Executive to join our Sales team and focus on our Mid Market customers. This segment represents a huge opportunity for Slack, and we want someone who is eager to do the best work of their lives while supporting others in doing the same. You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You;ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! What you will be doingEducate customers on the value of Slack in a consultative wayBuild relationships with senior executives and decision makers across all departments within a companyDrive revenue growth through proactive outreach to new and existing customersProvide recommendations based on a customer;s business needs and Slack usage patternsGet into territory and conduct onsite meetings with key customersCollaborate with internal teammates to ensure customer success with special emphasis on signup, upgrade, and renewalCommunicate and organize/escalate issues appropriately including: billing, legal, security, and technical inquiriesServe as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product What you should have3+ years of direct, closing experience within the Mid-Market company spaceExperience selling complex software solutions to both Line of Business and ITYou are competitive and driven to achieve goals - you meet and exceed your numberYou are articulate and poised with a clear and concise spoken and written communication styleYou take an active interest in opportunities to increase customer satisfaction and deepen customer relationshipsYou have a consistent track record of identifying customer needs and successfully implementing solutionsYou are flexible, adaptive, and resilientPreferably you have an undergraduate degree Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack!AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.For New York-based roles, the base salary hiring range for this position is $81,700 to $109,300.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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