To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsThe Global Seller Experience team is responsible for fueling the most productive sales organization in the industry. We own the way in defining, operationalizing, and measuring the optimization of the Seller Experience, enabling every Account Executive and Sales Manager with a clear understanding of their roles and how to apply their talent to Salesforce.We arm them with the right processes and tools aligned to how they solve their customers’ main challenges. We are an impactful distributed team - inclusive, diverse, engaged, and empowered – where our team members feel they belong and do the best work of their careers.We are looking to hire a Manager/Sr Manager to join the Strategy, Analytics and Tools team of the Global Seller Experience team. This team member will work cross-functionally, forming relationships with the business and technical teams to deploy the best tools, practices & insights to support Salesforce on our journey towards $50B+ A successful candidate will be someone who enjoys making complex things simple, excels at cross-team and cross-functional collaboration, partnering with key stakeholders to craft and deliver a joint vision, has excellent analytical skills, and is comfortable communicating insights in a concise way to non-technical and/or senior audiences. We are a team that values creative ideas that enable us to think differently, taking calculated risks, and stretching our capabilities.Key responsibilities include:Partner closely with Sales, Sales Leaders, Strategy, and Operations to distill customer, industry, and end-user research into key stakeholder needs that can be translated and delivered as analytics based solutions to enable individual sellers and front line managersTake general themes and big ideas to turn them into a broad vision, strategy, roadmap of features, experiments, and research with minimal oversightTranslate business requirements, needs and process into scalable technical specifications and solutions.Work with technical, visualization, and data engineering teams to drive the creation of tools (e.g., analysis, components, dashboards, and datasets) that enable data-informed decision-making at scale.Maintain existing tools, validating the data integrity, build and maintain the roadmap, and continuously improve its functionality.Support the development of the frameworks and standards (e.g., dataset automation strategy, frameworks based on statistical insights, documentation standards; UX standards) to drive a unified user experience at scaleDevelop and deliver training to key business partners and leaders across the organizationCoordinate, execute, and deliver our “Fast Start” GTM refresh where we ensure every sales leader has an accurate view of their business as we move into a new fiscal year.You will need to have a strong point of view and expertise around sales methodology, business process, technical capabilities, and end-user needs to identify and develop the right solutionIdeal candidates will have:5+ years (Manager) 7+ (Sr. Manager) of relevant experience (e.g., business architect, product management, strategy & operations, consulting, finance)Bachelor’s degree in a relevant field or equivalent skillsProven track record of owning and delivering cross-functional technical projectsStrong understanding of relational databases and boolean logic; bonus points for prior experience in Tableau, CRM Analytics, or other BI and ETL toolsAbility to balance technical limitations against business needs, communicate trade-offs to an executive audience, work through ambiguity, and thrive in fast-paced environments.Experience working using the SCRUM methodology or other agile methodologiesCuriosity to understand the sales experience, asking tough questions, and driving desired business outcomesCritical thinking, attention to detail, and strong communication skillsAbility to navigate and frame ambiguous situations to solve complex multi-layered problemsAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For California-based roles, the base salary hiring range for this position is $138,200 to $231,500.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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