To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsWe’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.Description:Love helping others thrive in their roles and have the best careers of their lives? Are you a passionate and experienced e-learning professional? Do you have a solid understanding of learning combined with practical experience of e-learning authoring and development tools? Join the Slack OU as part of the Global Enablement team as a Learning Experience Designer! Our team is responsible for ensuring our Slack Sales and Customer Success organization are ready and enabled to perform their job when they're hired and throughout their careers.Your Impact:Your role will be to participate in several Agile teams as a Learning Experience Designer responsible for: 1) helping design and automate universal and role-based e-learning journeys and instructor-led sessions, 2) developing the tools, templates, and training materials that help our Enablement team create better quality self-paced and instructor-led learning experiences for all employees, and 3) bringing your expertise to a team of passionate enablers and sales professionals, working with them to build a comprehensive learning catalog to up-skill front-line sales and customer success teams globally.Responsibilities:Curriculum and Course DesignWork with existing course and curriculum designers to implement design standards and provide ongoing support.Develop standards for the development and deployment of online courses and curriculum for a variety of Sales and Customer Success roles.Work with teammates to develop e-learning and instructor-led courses against an ambitious competency matrix.Tools, Templates and ChecklistsWork with the Slack Global Sales and Success Onboarding team members to conduct needs assessment and review learning design standardsCurate and improve existing learning contentBuild prototypes and refine with feedback from learners and stakeholdersCreate professional materials that are accessible and focused on the targeted outcomes.Training materialsDesign and develop creative and interesting materials appropriate for a given course.Select and use a variety of techniques to define and sequence learning content and strategies.Design learning that reflects an understanding of the diversity of learners and groups of learners.Evaluate and assess instruction and its impact on learners and the business.Minimum Requirements: 3-5 years of proven learning design experience using ADDIE/SAM or similar methodologyPortfolio of e-learning and live course developmentExperience integrating theory and practice to deliver pedagogically-sound e-learning experiencesExperience translating complex concepts into an easy to understand and digestible formatAbility to thrive in a fast-paced environmentExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)Preferred Requirements:4-6 years of professional experience in a sales enablement organizationAdobe Captivate, Articulate Storyline, Adobe Creative Suite, or other authoring tool expertiseMasters degree in Instructional Design, Learning Tech, Education or similar field*LI-YAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.For Colorado-based roles, the base salary hiring range for this position is $88,500 to $121,700.For Washington-based roles, the base salary hiring range for this position is $97,300 to $133,800.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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