Senior Manager, Learning Experience Design

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsThe Global Professional Services Talent Development team is seeking an experienced talent development professional to assist in building talent development practices that enable our employees to grow, develop and impact organizational success globally.In this role, you will successfully design and deliver development experiences for Global Professional Services, and support initiatives related to talent development and thought leadership content creation. As a trusted advisor to the business, the Senior Manager, Learning Experience Design will draw on deep program design/facilitation experience and business acumen to develop innovative learning and development programs that produce measurable impact and support the talent pipeline of a fast-paced, high-growth company.Communication and organization skills are essential to this role. Success in this role will involve partnering closely with the wider Talent Development Team, Global Delivery, global learning teams and our team members in Global Professional Services.You will have the opportunity to make a huge impact by establishing and enhancing the global talent development agenda, partnering with business leaders, and therefore doing your bit to ensure Salesforce continues to be a career destination for exceptional talent. Responsibilities:Consults with business partners to understand and address their development needs, identify appropriate sponsorship for programs and initiatives, and ensures alignment with business partners.Provides both strategic and operational support for the design and delivery of innovative development programs, including budget, vendor, and partner management.Develops specific evaluation and assessment tools to measure impact, including business results, return on investment, enhanced talent pipeline, and improved behaviors clearly demonstrated.Creates impactful communication and reporting strategies to sustain organizational consensus, partner engagement, and support for ongoing development initiatives.Drives continuous improvement, innovation, accountability, and scalability of development initiatives.Develops and maintains learning assets, curriculum, and a variety of talent development best practices that align with organizational goals and values.Partners with external vendors where appropriate and manages budget and vendor agreements as needed.Acts as mentor and coach to colleagues and emerging designers, leaders, and talent development practitioners across Global Professional Services.Manages multi-stakeholder projects as needed, including developing project teams, managing priorities, and delivering results. Preferred Qualifications and Skills:~10 years of dynamic Learning/OD/Leadership experience within large organizationsStrong facilitator capable of consistently and effectively influencing senior leaders.Deep knowledge of leadership and organization development, change theories, learning models and standard methodologies, instructional design strategies, and learning assessment - and a natural curiosity for using innovative practicesExtensive experience crafting development programs and courses in multiple modalities, including high-touch face-to-face and live-online using a variety of technologiesPassionate about vertical leadership development, the ‘humanizing’ of work, and the importance of developing top talent in a high-growth environmentBroader organization leadership development and mentor experience desirableAbility to establish strong presence with stakeholders at all levelsStrong communication, influencing, and stakeholder management skillsProven track record of translating business strategies into critical talent development initiativesSolid oral, written, presentation and interpersonal communication and relationship skillsDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Leadership Characteristics:INNOVATION - Develop creative approaches that get resultsAMBIGUITY - Produces high-quality work even with incomplete informationRESULTS ORIENTED - Ability to drive process improvements, problem-solve, and produce resultsRESOURCEFULNESS - Flexibility, integrity and problem-solving skills are criticalCOLLABORATION - Inherent ability to build and grow relationships across the organizationDEVELOPMENT - Invests in own development and looks for opportunities to develop and mentor othersGROWTH MINDSET - Approaches obstacles as an opportunity to develop and learnIMPACT - Tailors message and style to the audience, uses storytelling to deliver effective presentations and messagesAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.For Colorado-based roles, the base salary hiring range for this position is $133,300 to $183,300.For New York-based roles, the base salary hiring range for this position is $146,600 to $219,900.For California-based roles, the base salary hiring range for this position is $146,600 to $219,900.For Washington-based roles, the base salary hiring range for this position is $133,300 to $201,500.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.