To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsWe’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.The Professional Services Delivery team are the post-sales implementers of Tableau solutions, and therefore highly customer-facing. The Technical Architect, Tableau, Public Sector (Cleared), is an authority in designing and implementing Tableau Products as a primary component of a Data and Analytics architecture and a steward of Tableau validated techniques and standards. You will possess considerable skills and abilities as a technical consultant and architect with shown talents in Data & Analytics technical architecture design and implementation, a consistent track record of providing end-to-end solutions, and experience leading customer engagements. In this role, you will be expected to spend more than 70% of your time on-site with customers driving enablement and adoption, providing technical expertise, partnering with our customers on design, developing implementation strategies and architectural solutions to drive adoption and promote the use of standard methodologies that are embodied in the Tableau Blueprint.Some of the things you’ll be doing include:Lead delivery of client engagements for designing and implementing Tableau centered technical solutions: Align the technical approach to the scope of work, design and implement the solution architecture, lead client relationships and expectations, and supervise the work of more junior consultants.Be an authority in the features, benefits, and application of Tableau’s products – Deep understanding of our Server product(s) and it’s integration into client solutions, and an intermediate level understanding of our Desktop/frontend product(s).Deploy Tableau Server environments and integrate them with client data, authentication, and application operations including creation and execution of deployment scripts and workflows.Maintain client relationships, understand their Data and Analytics strategy and business objectives, and identify ways to enable them to succeed in becoming data-driven decision making organizations.Connect with impact, clearly articulate client recommendations, and structure client presentations to relay your point of view.Report engagement status to clients and internal management alike, ensuring that engagements are being driven in a manner that aligns with time and resource constraints. Assist Professional Services Management and Sales with specific scoping or technical guidance in pre-sales discussions.Be responsive to customer demands and mitigate objections or product deficiencies.Provide client enablement support for technical resources to embrace ownership of technical solutions and drive their utilization.Proactively identify ways for Tableau Services to enable clients to increase the value of their Data adn Analytics environment and drive return-on-investment on their software.Help identify trends, training needs and new programs or services.Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding).Participate in or lead ad hoc side projects for the benefit of the worldwide Services Delivery organization.Mentor / coach other consultants.Travel to customer locations in support of sales and delivery efforts.Who you are:Experienced. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.). 7+ years of demonstrated ability working in Data/Systems Architecture. Experience of owning customer engagements end-to-end and/or Project Management. Great Teammate. You are the best at what you do and you know how to work with your colleagues to get their best.Problem Solver. You love taking on the most difficult of challenges and defining the processes to get to the best solution.Highly Technical. You have deep technical skills across various technologies and impeccable business insight. Knowledge of databases, warehouses, business intelligence systems and data analysis tools. Experience in SQL, SAML, network diagnosis and resolution, AWS/Azure/Google Cloud, Python/Java scripting, containerized application deployment, as well as architecting critically important systems for high availability, failover, disaster recovery, and duplication. Security hardening or application development skills in Python and/or JavaScript are also desirable.Eye for Detail. Exercise timely practice of attention to detail through thorough and accurate assessment to better understand cause and effect.Analytical Problem Solver. Ability to define, identify and resolve problems with varying degrees of complexity.Excellent Communication. You know what to say, and more meaningfully, how to say it. Strong verbal and written communication of qualitative and quantitative business cases.You are a Recruiter! Tableau hires company builders and you will help identify the best talent to further help continue building one of the best companies in the world.Qualification for this job is contingent upon acceptable results from a background investigation as well as your obtaining and maintaining the specific level of U.S. Government security clearance required for this role.U.S. citizenship (U.S. born or naturalized) required.This position requires a TS/SCI + Polygraph clearance.*LI-YWe have a public-facing website https://salesforcebenefits.com/us/candidate.html that explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!About Tableau: Our mission today remains the same as when we first started: Help people see and understand data. It’s never been more important. Together with Salesforce, we’re delivering a successful data experience for everyone—from the workforce of today to the change-makers of tomorrow.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.
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