To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three exciting ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight consecutive. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.Role Description:Are you a passionate and experienced enablement professional? Do you love helping revenue-generating teams thrive in their roles and deliver amazing customer value? The Global Enablement team at Salesforce is committed to the development and success of our revenue-generating teams across the globe by providing extraordinary enablement experiences that inspire and delight our learners. In your role as a Global Enablement Trainer, you will apply your passion for enablement and proven record for delivering impactful learning programs to Salesforce teams both virtually and in person. You will work among a team of Facilitation Professionals focused on delivering skills and Do-My-Job (e.g., tools, processes, etc.) courses to learners across the EMEA Region in various roles.The ideal candidate has an in-depth understanding of training and facilitation - a track record in delivering top scoring virtual and in-person training. With a flair for storytelling, one should have the ability to present content tailored by role type, and focus areas will be an added advantage. Everything you do is based on driving scalability, repeatability and creating a team of committed and empowered sales and success professionals that have the right knowledge, skills and confidence to meet and exceed their goals. PRIMARY RESPONSIBILITIESTrainingDeliver & facilitate best-in-class enablement experiences to learners applying the Global Enablement catalogUses a variety of engagement activities and facilitation techniques to draw learners in throughout the experiencePromote open knowledge-sharing environment that builds expertise, skill, and service for the benefit of the organization as a wholeEstablishes trust with participants by leading conversations, depth of insights and quality debriefsOversee “show you know” enablement exercises and drive scoring process with the team against a rubric frameworkImplements retention strategies to reinforce learningPassionate about curriculum focused on seller skills, communication skills and business valueLogisticsCoordinate with SMEs (subject-matter-experts) to ensure delivery of training (when appropriate) and prepare for delivery through familiarization with core content, dry runs, SME alignment, Enablement partnerships, and Program SuccessProgram management including communications, scheduling, pre & post session preparationFeedback & Continuous ImprovementShares feedback on the performance of learning activities to support course enhancements and future design experiencesSupports design team with feedback on pilot course design and experience for new course developmentDelivery Excellence & GrowthAlign closely with the Program Success Management team on training standards to ensure delivery excellenceReviews and practices delivery of new learning content before delivering to the field, supplementing the content with examples, experience, and learner interactionsAttend train the trainer events to continue to learn new course material and programsRequired - Professional Experience/SkillsSome experience as a Sales Training Specialist, Corporate Sales Trainer, or has significant sales, pre-sales, or CSG experience with a consistent record in enablement, or similar roleHybrid-Based: Employees lives within 40 miles of an office who is expected to be in the office 3 days a week based on job role/function to deliver in person training (as needed) and work remotely for virtual delivery.Strong, detailed knowledge of cloud/software sales cycles, pre-sales, prospecting, lead qualification, sales process, and sales development team coaching would be a significant advantageStrong social skills; adept at resolving sophisticated business issues and moving solutions to the next level.Strong communication skills and attention to detailAbility to travel up to 20% to deliver in-person trainingLeadership Qualities:PASSION: Passionate about Customer SuccessBEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-onLEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnelINCLUSIVE: Cultivate an inclusive work environment and can demonstrate cultural awareness, respect for values and seeks out different perspectives and experiences.COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidenceSTORYTELLER: Confidently and effectively facilitates and presents; defends point-of-view; keeps audiences engaged and delivers a clear and memorable messageTEAM PLAYER: Proficient at collaboration and working with members of a teamURGENCY: Ability to move fast and drive business value and resultsOHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heartTRUST: Trusts the company’s core values; shows integrity, transparency, and reliabilityADAPTABLE: Excels in high levels of uncertainty and changeCOMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource baseEDUCATION REQUIREMENTSBachelor's degree is requiredAs this is a learner facing role that requires written and spoken engagements mainly in English, be fluent, have a CEFR level of B2+ and/or TOEFL 93+ or equivalentAdditional European languages are a plus (German, French, Italian, Spanish, Dutch...) but not mandatoryAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.
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