Manager - Field Marketing Operations

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsWe are looking for true all-stars with a passion for Marketing to join our best-in-class Field Marketing Operations.Our APAC and India Field Marketing Operations team sits on the front lines, shepherding every aspect of field marketing operations.The ideal candidate will thrive in a culture of ownership, delivery and innovation. You are an experienced communicator with excellent project management. You are a team player, self-starter with a can-do attitude. You have strong analytical and organizational skills and can establish relationships to drive successful project outcomes. We are looking for a highly capable field marketing operations manager with expertise in building a solid contact database strategy to enhance the performance of our organization's database. You will build and implement standardized database management procedures and be responsible for our APAC and India's database health. Some things you will be doing:Job Description Collaborate with APAC and India field marketing and APAC and India sales strategy to set and pivot the contact data strategy to grow and maintain the health of our contact data.Bring innovation by enhancing our programs' scalability and performance to support the data strategy.Hire, lead and nurture a team to achieve high performance and deliver customer success via 1:1s and quarterly reviews to drive clarity, alignment and feedback.Manage budgets, external vendors, and consultant teams to deliver against contact data-sourcing deliverables.Develop and manage stakeholder engagement strategies to drive alignment with senior partners.Provide and manage weekly updates and quarterly business reviews, which include analysis, reporting and updates regarding ongoing KPIs aligned with the contact data strategy.Ensure that we maximise the ROI of contact acquired to deliver business and impact to the organization while meeting compliance requirements.Reviewing data for completeness and accuracy, performing data quality checks, and following up with stakeholders on data issuesEstablishing metrics, building dashboards, tracking trends, and providing insights into the performance of our contact data strategyUse their knowledge of the basic principles behind automated emails, like triggered emails and journey flows, to provide recommendations on how best to maximise the use of our data.Documenting processes and aligning with standard methodologies in database management.Knowledge and Skills Requirements:Knowledge of the basic principles behind database segmentation, database management, and database healthExperience in leading third-party data relationshipsExperience in handling data management in Sales Cloud in a large, complex organisationFamiliarity with cloud and data management trends and leading commercial vendors that relate to data acquisitionAbility to analyze complex situations and to derive workable solutions and actionsAbility to constructively challenge requirements and current state to increase overall value to the businessUnderstanding and integrating cultural differences and motives and leading virtual cross-cultural, cross-border teams.Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid changeExcellent organization, written and verbal communicationData-focused and analytical with attention to detail and accuracyHigh energy with the ability to work well under pressure and tight deadlinesStrong Microsoft Excel and Google slide skillsDemandTools, Dataloader, and Alteryx a plusTableau, SQL, SOQL, and AmpScript are a plusStrong relationship-building skillsPrevious experience in managing a small team is a plusAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. 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