We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
In this role, you will oversee core merchandising initiatives in our Experiences business. You will work closely with cross-functional leaders to improve product features, optimize sorts & recommendations, and create traveler-centric content. You love to take on challenges that allow you to flex your creative and analytical skills. You’re a passionate advocate for the customer and seek to intimately understand their journey. You’re growth oriented with a never stop testing and iterating mindset.
What You’ll Do
Serve as a subject matter expert on digital merchandising trends and ecommerce best-practices
Contribute to an annual trend guide, inclusive of key calendar dates, market-specific insights, and seasonal travel patterns
Analyze destination, category, and product trends and leverage insights to drive business recommendations
Partner with Machine Learning and Engineering to build and refine universal sort models
Optimize cross-sell logic and positioning (titles, placement on page, etc.)
Partner with Product Management and UXR to develop site features and enhancements
Leverage A/B testing tools to measure impact on consumer engagement and financial performance
Partner with Creative and Content teams to develop site content that aligns with market trends (seasonal, contextual) and business objectives
Partner with CRM to optimize email campaigns and product recommendations
Partner with PR to curate seasonally-relevant content for distribution to publishing partners
Select products for marketing surfaces such as collections, emails, and landers
Skills & Experience
Minimum 3-5 years of experience in merchandising, marketing, or an adjacency; preference for demonstrated success in ecommerce businesses
Ability to navigate and simplify ambiguity, invent and innovate, adapt and adjust
Strong presentation skills; high bar for visual design and storytelling
Strong business acumen
Experience working in a matrixed environment
Experience working directly with Marketing, Product Management, and Machine Learning teams
Passion for travel stories and understanding customer journeys
The salary range for this role is $95,000 to $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is only applicable for jobs to be performed in New York City. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.
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