Renewals Account Manager

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Flexera delivers Technology Value Optimization solutions that enable some of the largest companies in the world to inform their IT so they can transform their IT. From on-prem to the cloud, companies can get the IT asset data needed to rightsize, reallocate spend, reduce risk and maximize ROI. As Renewals Account Manager you will be working directly with end users as well as working on renewals through our indirect sales channel of distributors and resellers to achieve strong customer renewal rates, grow multi-year deals and to hit revenue targets. Managing the end to end sales process for Flexera’s maintenance renewals sales from quotation through pricing negotiation, contract execution to closure and submission for processing. Responsibilities: Meet or exceed each quarter's revenue quotaEnsure the highest possible renewal rate % and recurring revenueAssist our customers to gain the most value out of their investments with FlexeraProactively contact all customers with expiring support contractsPrepare and send quotations via the CRM system following agreed timescale guidelinesFollow up with a global customer base by phone and email to ensure timely renewalsResponsible for normal territory management activities which include: maintaining the common customer database, (CRM) and accurate forecasting.Engaging with and ensuring our indirect channel is focused on and delivering against expected customer renewal rates.Handle customer objections successfullyNegotiate renewals on a quid-pro-quo basis resulting in a positive outcome for FlexeraDrive long term customer commitments through multi-year dealsMaintain a high level of knowledge of product linesIdentify upsell and cross-sell opportunitiesAct as a key point of contact for customers and be able to respond to common questionsWork collaboratively with other departments to resolve customer issues#LI-REMOTE#Renewals#LI-JP2Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.