We are looking for a Implementation Consultant to join our Intellectual Property Lifecycle Management (IPLM) Product & Onboarding Services Team in Japan. This is an amazing opportunity to work on implementing our IPLM Software for our clients. The team consists of 15 team members and is reporting to the Senior Director, Service Implementation, APAC. We have a great skill set in Project Management, Intellectual properties and information technologies and we would love to speak with you if you have skills in one or both areas.About You – experience, education, skills, and accomplishments Hands-on knowledge of Intellectual Property management best practices, filing procedures, data, business processes, and terminologyExperience with or the ability to learn:- The Salesforce Platform- SaaS Implementation MethodologiesThe ability to communicate exceptionally well, both in writing and verbally in English and Chinese/Japanese, including communicating with diverse/dispersed/remote/ teamsTo be a be a detail-oriented, self-starter with the ability to work independently in an agile, fast-paced, business environment and deliver high levels of customer satisfaction.The interpersonal skills to build trust and develop lasting client relationshipsA commitment to high professional ethical standards and a diverse workplaceTo exemplify the Professional Services team qualities and be:- An Empathetic Listener- Passionate about Customer Success- A Strategic Thinker- Transparent, Reliable, and a Team PlayerWhat will you be doing in this role?Hands-on knowledge of Intellectual Property management best practices, filing procedures, data, business processes, and terminologyExperience with or the ability to learn:- The Salesforce Platform- SaaS Implementation MethodologiesThe ability to communicate exceptionally well, both in writing and verbally in English and Chinese/Japanese, including communicating with diverse/dispersed/remote/ teamsTo be a be a detail-oriented, self-starter with the ability to work independently in an agile, fast-paced, business environment and deliver high levels of customer satisfaction.The interpersonal skills to build trust and develop lasting client relationshipsA commitment to high professional ethical standards and a diverse workplaceTo exemplify the Professional Services team qualities and be:- An Empathetic Listener- Passionate about Customer Success- A Strategic Thinker- Transparent, Reliable, and a Team PlayerIt would be great if you also had . . . 1-2+ years of software implementation and/or consulting experienceBachelor’s degree or relevant professional formative experienceRelevant work experience in the Intellectual Property field is an advantageProduct you will be developingThe IPLM Software On-boarding Consultant is responsible for ensuring the world-class delivery of Clarivate’s IPLM software to support the business processes for our mid-size, large, and strategic clients by delivering projects on schedule and within scope and budget, relying on best practices and adhering to defined implementation methodologies.About the Team The IPLM Software On-boarding Consultant work with the other team members in Asia-Pacific (APAC) with the support from the global IPLM Software On-boarding team.At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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