Sales Development Representative

As a Sales Development Representative, you will uncover opportunities for Clarivate to provide value to new and existing customers. You will be dedicated to revenue generation through outbound and inbound communication, connecting with identified prospective customers, as well as managing and responding to inbound inquiries. You'll leverage research and tools to connect with prospects daily via phone, email, social media, and various channels. Through conversations with prospects, you'll develop interest and agreement from prospects on next steps in their evaluation of our solutions, such as scheduling demos or discovery calls with Sales.About You – experience, education, skills, and accomplishmentsAssociate’s or Bachelor’s degree or relevant, equivalent work experienceIt would be great if you also have . . .Fluent in French or SpanishPrevious experience working in a marketing or sales organization.What will you be doing in this role?Outbound Activities: Facilitate targeted prospecting and Outreach activities to connect with prospective customers in a personalized 1:1 approach to library leaders, decision makers, and key players at academic institutions.Inbound Activities: Respond to and qualify inbound inquiries (Calls, Web-Leads, Email, Social, Chats) to assess interest-level and potential solution needs, prior to progressing prospects and customers forward towards actionable next steps with the appropriate account resource in Sales.Learn continuously and develop into a sales development and customer expert; become a trusted advisor to prospects and customers by seeking to authentically understand their goals and guide them to the appropriate next steps in fulfilling their needs with Clarivate.Collaborate closely with Product, Marketing and Sales teams; understanding and anticipating the needs of customers to consistently meet and exceed sales pipeline goals.About the TeamWe are a global leader in providing innovative information content and technologies that increase the productivity of students, scholars, research professionals and the libraries that serve them. We are committed to empowering research around the world through strategic acquisition, management, and discovery of information collections for academic, government, corporate, school, and public libraries. Hours of WorkThis is an hourly position working 40 hours a week with core business hours of Monday-Friday; 8:30am – 5:00pm Eastern time zone; other hours as needed. #CB Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled