Senior Cloud Engineer

Senior Cloud EngineerThis is a hybrid work model (2 days in the Enschede office, 3 days remotely)- we offer hotel & travel expenses coverage if you commute from other cities in the country.About usEquinix Managed Services offers various complementary solutions in its nine brand-new data centers. Equinix is the global leader in the Netherlands and worldwide in the highest quality for financial institutions, the government, the business community, and IT service providers.The functionWe are looking for a Senior Cloud Engineer for our office in Enschede. You are involved in the implementation of ICT services. You can translate customer needs into IT solutions, which consist of Storage, Operating Systems, Cloud technology, Network infrastructure, Servers, and Hardware. You are part of the IT Managed Services team, and you are responsible for the day-to-day management in the second line and for the roll-out of the solutions that ensure maximum availability to the customer. To achieve this, you continuously focus on improving infrastructure solutions and you think about new applications and technologies.Your tasksProviding support on customer concerns for complex technical issues; Performing deep analysis over critical situations and providing root causes reports (on Equinix or with Vendors)Leading capacity, monitoring, and defining key indicators of shared infrastructuresParticipating in design activitiesAnalyzing, selecting, and performing proof of concept testing on new technology options from various vendorsResearches and embrace new tools and systems, seeking to optimize the management of (virtualization) environments, adding new features, and improving integration between systems and flowsApproving documentation (can be technical & non-technical; e.g., technical specifications and standards, deployment, HLDs, KBs, articles, reports, and user manuals);Designing configurations method to drive consistency, adaptability, speed, and good governance;Developing methods, governance, and standard methodologies to move configurations through different project phasesIdentifying operational and deployment requirements vital to improving the manageability of the interconnections network architectureTaking part in the vendor selection processConducting training and performing RMA actions; Engaging in device and customer migrationsRunning and upgrading software; Implementing process automation and generating business system requirementsPerforms automation of key functions; Planning, organizing, and delivering Tech Boot camps for the operations team to up-skill junior engineersMentoring and advising internal and external project team membersProviding executive-level communication including business requirements documents and sophisticated technical writingPresenting Equinix operations decisions to customers and conducting post-incident communications with customersPlanning, coordinating, and supervising the technical activities of projects from start to completion (e.g., sets deadlines, assigns responsibilities, monitors and summarizes progress of the project, conducts meetings)Validating the integrity and origin of the data to be used for reporting; Analyzing the reports and resolving patterns and trends correlated to the business.Your profileA consistent record of experience (~8 yrs)Bachelor+/MasterNice to haveNetApp CertificationWhat we offerEnd-of-year bonus (performance dependent)Development and training opportunities within an international environmentVacation allowance (vakantiegeld)Daily lunch buffet at various locations in the NetherlandsInformal working atmosphere