Technical Specialist, Digital Services

Technical Specialist, Digital ServicesEquinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe primary mission of the Edge Specialist is to help Equinix clients and client prospects understand, adopt and use Equinix’s portfolio of Edge Products on the Equinix Platform.The Edge Specialist must be proficient in consultative technical selling techniques and maintain a challenger mindset. Validated experience in owning and winning the technical customer decision for sales opportunities and usage scenarios through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision-making. Although the ideal candidate should possess an extensive technical breadth through experience in the IT industry with relevant exposure in areas of application development and deployment, of the creation and maintenance of infrastructure to support complex application environments and have skills across multiple platforms, including cloud, distributed systems and complex networking, we have specific interest in those with extensive subject matter expertise in the following technologies:Network Function Virtualization:Traditional Networking functions such Routing, Firewalling, Load Balancing, Switching, etc. supporting designs for Cloud to Cloud Routing, Secure Cloud Connectivity, Network OptimizationSoftware Defined Networking (Designing, Incorporating and Configuring Branch to Cloud and WAN Optimization)SDN/NFV Architecture based around standards from ONF, ETSI NFV ISG, OPNFV, and IETF.Orchestration Technologies / Frameworks (MANO) such as ONAP, OSM, Open-O, CORD/XOS, CloudifyApplication and Infrastructure as a Service including:Bare-Metal as a Service (Incorporating sizing, workload identification, architectural requirements)Hypervisors and Virtualization technologies including those made by VMWare ESX, ESXi, Microsoft Hyper-V, Citrix XenServer, Oracle VM etcSystems orchestration and automation technologies such as for Bare-Metal (Packet), Cloud (Ansible, Puppet, Salt, Terraform, Cloud Formation), Containers (Kubernetes, Docker), Systems (BMC etc)ResponsibilitiesSales AlignmentSubject Matter Expert aligned with Regional Sales Teams driving the advancement of Equinix Edge Services and support in the advancement of the overall Equinix portfolio.Provides Equinix Platform Product Technology pre-sales solutioning expertise to Equinix global sales and channel teamsLead competitive strategy for Edge services within assigned account teams Identify and help qualify opportunities while working with your Account Teams to build business cases for Platform Equinix and Edge services adoption and consumption.Work with your account teams to obtain a strong understanding of each account's governance and decision processes and the customer's business & technology priorities.Lead to clear technical and competitive blockers to accelerate Platform Equinix and Edge portfolio sales and customer consumption.Manage, maintain, forecast, and assist in the closure of Edge opportunities via Salesforce.com.Prepare and conduct Customer workshopsPrepare and deliver Customer presentationsEnable Equinix partner sales and technical teams on product use cases and configurationDevelops peer relationships with customers and partnersUse our core and social connection tools, and AI-driven data to extend your reach and the reach of your account team, focusing on satisfying important customer needs.Demonstrates Equinix values through the provision of credible and convincing reasoning through compelling solutions to have a customer choose EquinixTechnical Solution DesignProactively identifies and analyzes opportunities and problems within customer context, business plans, technological statuses, and strategic direction with the specific view of applying the Equinix Platform Portfolio of Edge productsBuilding and maintaining technical trusted advisor relationships with influential technical decision makers for the successful adoption and deployment of the Equinix Platform EdgeServices and technologies both in support of a customer or a partner building out a new solution or service, and or in the support of partners sales effortsDrive the adoption of Equinix Platform by aligning customer requirements with Equinix Platform Product roadmapsProduct FeedbackProvide market sensing feedback to the Product and Marketing TeamsProvide any product/feature faults and gaps identified through the sales process to the Product and Marketing TeamsQualificationsTechnical degree (Computer Science, Information Technology, or Engineering) or equivalent experienceExperience in technical pre-sales and/or technical sales consulting roleGood experience in infrastructure, database and networking architecture for highly available, Internet-scale applications, and complex IT solutions (including scalable cloud-based solutions and microservices architectures).Insatiable Learner. Desire to know more than the standard and stretch to know more than Equinix products requiredTechnology practitioner. Committed to knowing not just what solutions can do but practices the skills required to properly implement solutions requiredAble to work cohesively with customers, members of the Equinix (or similar) sales, services, and marketing organizations and Equinix (or similar) partners requiredExcellent Communicator. Outstanding written & verbal communication, collaboration, organizational, presentation, and deep technical product demo skills requiredValidated experience engaging with senior level executives, CTOs, Enterprise Architects, IT Management, and developersConsultative Technical Selling and Challenger mindset. Validated experience in consultative technical selling approach, including bringing innovative ideas to customers problems and being customer focusedHighly driven passionate person who consistently exceeds goals and expectations required.Growth Mindset. Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others' benefitProfessional experience architecting large scale solutions on AWS, Microsoft Azure, Google Cloud or equivalentA master’s degree in computer science, MIS, engineering or equivalent technical degreeHolds active certifications from at least one Cloud Service Provider – e.g.: Google Cloud, AWS, Microsoft AzureHolds active Network technology certifications such as Juniper JNCIA or JNCIS-ENT and/or Cisco CCNA/ CCNP/CCDP accreditation and in Firewalls specifically Juniper SRX range, and Cisco ASA Next GenerationEquinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.