Data Center Operations (ON-SITE) MILITARY PROGRAMS

Data Center Operations (ON-SITE) MILITARY PROGRAMSPosition Title: Data Center Customer Operations Technician & Data Center Critical Facilities EngineerLocation: Dallas, TX and Ashburn, VA United StatesEquinix is seeking a highly motivated and experienced individual to fill two roles, one as a Data Center Customer Operations Technician and the other as a Data Center Critical Facilities Engineer.Data Center Customer Operations Technician will be responsible for ensuring the smooth operation of Equinix data centers and will serve as a point of contact for customers. This role will involve performing routine maintenance, troubleshooting, and resolving issues, and conducting equipment installations and decommissions.Responsibilities:Racks and stacks customer equipmentReads installation plans (Visio Drawings / Spreadsheets) and implements installation accordinglyInstalls circuits requiring sophisticated fiber terminationsResolves work priorities from a ticketing queue and ensures consistency to all contribute timesTroubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as neededWorks with customers to troubleshoot issuesInstalls/tests/modifies cross connects per SOPs and ensures accurate cable management of coax, fiber, twisted pair copper, and intra-building cross connectsInstalls and tests sophisticated cross connects circuits (switched, multiplexed, etc.)Maintains detailed written records of all work activityDesigns and leads cage / infrastructure modification projectsFinishes the assigned training in a timely mannerSupports customer happiness through timely and detailed order executionRequirements:3+ years’ experienceHigh School DiplomaTest equipmentAble to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodationAble to lift heavy equipment/items up to 50 poundsAble to workdays/nights/weekends/holidays, if needed and/or requiredData Center Critical Facilities Engineer will be responsible for maintaining the critical infrastructure of Equinix data centers. This role will involve performing preventative maintenance, responding to emergencies, and ensuring the uptime of all critical systems.Responsibilities:Maintains datacenter infrastructure systems in a mission-critical, high-risk, and high-reliability environment.Operates, maintains, and repairs multiple critical and non-critical facility components, including HVAC (heating, cooling, and ventilation) systems, plumbing, fire control and suppression, roofing systems and exterior grounds.Has proficient understanding of critical facility components that may be impacted by failures or malfunctions of infrastructure systems.Evaluates facility standards and practices to ensure efficient operations for maintaining and monitoring facilities systems.Responds to emergency situations and ensures corrective measures are rapid and detailed.Participates in the planning and installing of new facility systems.Responsibilities in facility and infrastructure maintenance include performing preventative and corrective maintenance checks on-site to facility components, repairs, maintenance, installations and on-site inspections to facility systems. Support energy efficiency measures.  Monitor and resolve Building Monitoring System (BMS) alarm issues. Operate and maintain plumbing, fire suppression, and safety systems.Requirements:2+ years commercial MEP (mechanical/HVAC and/or electrician) experienceHigh School DiplomaA natural curiosity and strong troubleshooting skillsExperience working in a critical facilityYou perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodationYou are available to workdays/nights/weekends/holidays, if needed and/or requiredYou can lift heavy equipment/items up to 50 poundsIf you are passionate about working in a fast-paced and dynamic environment, and meet the qualifications for both roles, we encourage you to apply for both the Data Center Customer Operations Technician position and the Data Center Critical Facilities Engineer.Top of FormBottom of Form