Oracle CPQ Senior Business Systems Analyst/Product Owner

Oracle CPQ Senior Business Systems Analyst/Product OwnerEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryPartners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion.ResponsibilitiesBusiness Requirements AnalysisPartners with business stakeholders to analyze, define and document business requirements for defined-scope enhancements, typically pertaining to a specific functional areasProcess Modeling and DesignPartners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniquesStakeholder ManagementManages stakeholder expectations, inputs and communications directly or via project manager, depending on project scopeGuides business and project delivery stakeholders through IT process and obtains relevant participationSolution DesignResponsible for designing and documenting solutions within own trackInteracts with other track BSAsIs an expert in the supported functional trackIs able to vet data models, technical designs and drive best practicesDocumentationFollows guidelines and templates relevant to a particular technology stack to produce the necessary project artifactsFunctional DesignDevelops functional designs for specific functional areas for major enhancements or projectsOwns and evangelizes functional designs across cross functional groupsEnsures that functional designs meet business needs and are in line with the solution designKeeps up to date with industry trends and vendor capabilities to produce robust functional designsTesting & Test DesignOwns specific modules in the application and develops test cases based on requirements and technical designDefines test strategy and execution approach to test specific module of an applicationCoordinates with stakeholders and obtains relevant signoffsClarifies defects, triage and coordinate resolution with engineering teamsProject ManagementManages enhancement and project releases for specific modulesEnsures delivery meets release goalsSystem ConfigurationsDevelops mastery in configurations of specific module/modules of an applicationBrings in best practices by keeping up-to-date with the technology and vendor productsDocuments configurations for future use and trainingDay to Day Support (Production Support)Supports first level resourcesTriages and troubleshoots issuesWorks with various functions within GTS to ensure RCA is complete and SLAs are metTraining and Change ManagementWorks directly with functional SMEs and management team to coordinate SME training requirements and executionCommunicates status against key support issuesVendor ManagementEnsures vendor resources have appropriate workspace, system access, and toolsManages / leads individual consulting resources as assignedUnderstands vendor roadmapsManages feedback and escalations, negotiation, contract renewalsConducts limited-scope vendor negotiationsProvides status against plans and escalates issuesVendor & Application Technology EvaluationSupports creation of vendor and application technology evaluation plans and presentationsMay conduct research, pilot features and document and prepare recommendations for reviewConducts limited-scope vendor negotiationsQualificationsBachelor's in Information Systems, Business or related field10+ years of Business Systems Analyst experience5+ years of hands on experience in large and complex Oracle CPQ engagementsExperience in both architecture and implementation of projects within Oracle CPQ CloudThorough knowledge in Quote to Cash processThorough knowledge in end to end quoting and pricing processes including new installs, MACDs, renewals, termination and various pricing methods and strategiesWorking knowledge in implementing complex product hierarchy, pricing structure and pricing methodsExperience in integrating Oracle CPQ Cloud and/or Oracle CPQ with Salesforce, billing systems, Order Management/fulfillment systems and other third party applicationsAble to work in a fast-paced environment with a diverse group of people in different time zonesExcellent Communication and documentation skillsOracle CPQ certified (preferred)Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.