Critical Facilities SupervisorEquinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of consecutive quarterly growth*. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryProvides immediate supervision to a unit or group of employees. Assigns tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team. ResponsibilitiesFacility / Infrastructure MaintenancePerforms moderately difficult preventative and corrective maintenance checks on-site to facility componentsPerforms moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measuresMonitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues that require judgement in resolving while following standard operating proceduresOperates and maintains plumbing, fire suppression, and safety systemsOperates critical infrastructures under the supervision of more senior technical staffNormally receives little instruction on daily work, general instructions on newly introduced assignmentsVendor SupportSupports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating proceduresIn cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-dateSite Administration & Incident SupportPerforms moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scriptsIdentifies Single Points of Failure (SPOFs) and makes recommendationsResponds to all moderately difficult on-site incidents, including failures, problems and delaysUses substantial understanding in following operating procedures to support on-site administrationWork Orders & Additional ProjectsCompletes routine work requests and circuit installationsTroubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtimeMakes minor changes to mechanical, electrical and specialized systems, as directedCarries out infrastructure projectsCollaborationCollaborates with others to resolve moderately difficult facility incidentsEffectively collaborates within the department; may mentor team members on general maintenance activitiesProvides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipmentMay recommend infrastructure projectsQualificationsA bachelor's degree & proven equivalent work experience requiredExtensive knowledge in network and equipment platforms, systems, and circuitsGood knowledge and understanding DC power/grounding and cooling systemWhat we'll be offering:Comprehensive and market-competitive remuneration packagePermanent Health Insurance (PHI)Excellent growth and advancement opportunitiesInternal training/development hub with continuous formative plans available to allAn inclusive, balanced and friendly culture with our embedded ethos in which to strive onYou are entitled to 23 days (for shift worker 16 days (12 Hours) holiday calculated on a pro-rata basis) paid leave in each year in addition to any public holidays. This includes two company days, Good Friday and the day after St Stephen’s day.Employee Assistance Programme (EAP)Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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