HR Manager

HR ManagerEquinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. Job SummaryThe HR Manager, Chile is the primary point of contact for local managers and employees on employee relations and performance management matters. The HR Manager will also partner with managers and HR Business Partners on manager coaching, organizational changes, and HR programs & processes. Will take lead on complex (up to Senior Director) employee relations, performance, and investigation matters. Also will undertake Advisory project co-ordination role and activities in service to Country MD and LATAM HRBP.ResponsibilitiesER Issue ResolutionAssesses, diagnoses, and coaches managers and employees through complex employee relations and performance management issues  through process coaches and develops managers resulting in their improved understanding and ability to prevent and/or manage future issuesReceives & resolves HR / ER queries escalated from HR Shared Services.Flags and reports issues that should be handled elsewhere, e.g. by HRSS, HRBPs or COEsHR Programs & ProcessExecutes HR programs and coaches managers on HR process, including interpretation of local requirementsLeads implementation of people change projects, including consultationsManages Pulse results and plans at a country levelDelivers / executes global programs (e.g. GPS, OA, talent reviews)Understands legal & regulatory environment and country compliance requirementsManages union/work council/partner relationships and local employee representative bodies where in place, inclusive of external union official relationships when requiredManager Coaching & DevelopmentProactively coaches managers in team effectiveness, workforce planning, and management developmentMay include training and development facilitation for manager development, team and management effectiveness, etc.Advises, coaches, and guides people managers in good practiceOrganizational ChangesEmployee level execution for organizational changes; may contribute to analysis and recommend organizational changes and employee impact decisions; takes lead on change efforts with select managers or teamsInternal HR PartnershipPartners with HR Shared Services as they hand off transactional work for completionPartners with Talent Management, Talent Acquisition, Compensation, HRIS, etc. to provide solutions for HR queries from businessSupport local HR partner with insights on local environment, HR insights and activity awarenessInvestigationsConducts workplace investigations in complex situations, demonstrating effective listening, probing and investigatory skills with the ability to synthesize data, identify root problems/causes, and recommend actions to resolution in partnership with LegalManages and resolves misconduct / disciplinary / grievance casesManages and resolves capability and performance casesManages appeal casesManages compromise / settlement agreementsData and AnalysisDelivers rigorous data analysis and reporting solutions to guide decision making for supported business unit/country or regionUses people 'placemats' to engage with local managers on their people - reviewing people analytics & providing insightsQualifications5+ years HR experience in a multinational organization preferredAdvanced English Language LevelEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.