Senior Director, Regional GTM Operations APACEquinix is the world’s digital infrastructure company, operating 248+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 80 quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of over 10,000 companies, including 2,000+ networks and 3,000 cloud and IT service providers in over 30 countries spanning six continents – and counting! A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.The Role Reporting to the VP Global GTM Operations, the leader is responsible for supporting the Revenue Operations team deliver the last mile of support across the central capabilities on a local level, as well as capturing the first mile of feedback and input directly from regional teams. The Regional Operations lead also collaborates with the regional functional leaders on key cadences, projects and initiatives, and leverages central Revenue Operations teams as much as possible to drive efficiency in both supported teams and their own.Responsibilities:Support Leaders with strategy and implementationManage the implementation of a centrally defined global/regional GTM multi year strategy (e.g., segmentation and targeting, quotas, STAR, territory design, forecasting, account planning, support resource allocation, etc.) and helps their supported teams translate strategy into regional an country level decisions to achieve Equinix objectivesAct as the regional strategist for the regional functional leader of the GTM group (e.g., regional Sales and GCCX leaders)Lead cross functional teams across strategy, planning, analytics, and enablement capabilities, delivering last mile of Revenue Operations capabilities to supported regional teamsManage escalations from regional functional leaders by directing to appropriate central RevOps teamSupport key programs and initiative implementationCollaborate with regional functional leaders (e.g., regional Sales, GCCX leaders, Commercial Services, etc.) on key projects and initiatives which impact their organization (e.g., Customer Experience, Business Operations)Responsible for coordinating initiative implementation inside supported regionCoordinate with central RevOps capabilities to ensure consistency in operations and efficiency in resourcesSupport regional leaders to conduct regular reviews and key meeting cadences (e.g., QBRs, pipeline reviews) leveraging processes and tools defined by central RevOps teamsProviding local knowledge & insight to key stakeholdersDelivering local insights and liaises with the Reporting and Analytics team to deliver necessary information to GTM motions functional leaders to guide management decision-making. Proactively seeks and drives opportunities and drives to improve new and existing GTM motions ops processes and resulting customer buying journey.Bring insights to CRO leaders at the global level for strategy refinement and initiative prioritization. Actively deters shadow reporting and effort.Identify opportunities for process improvementIdentify enhancements to RevOps services and peer functions (e.g., marketing, finance), and leads change plans to implement in coordination with central RevOps capabilitiesIdentify best practices and enhancements to processes in supported teams, coordinates with central RevOps capabilities for execution and codificationSupport Compensation Administration, and enablement feedback collectionEnable delivery of compensation administrationPartner with central RevOps Enablement team to share regional training needs and requirementsOversee codification of sales plays to enable regional best practices are conveyed to central Enablement team for incorporation into training materials across relevant regions and motionsProvide input into global training needs, coordinates closely with RevOps Enablement teamThought leader and influencer within RevOpsEngage with central RevOps teams to share regional learnings back to relevant RevOps teams for translation of learnings into tactical plansMentor and motivate their Regional Ops team and provide leadership and direction to achieve team engagementModel the Equinix cultures and valuesKnowledge and Experience sought:Extensive experience / 15+ years of experience in sales strategy and/or sales operations or similar experienceExtensive experience in Field Operations, managing Sales, Customer Success, or Commercial teams, or similar relevant experienceDemonstrated ability to think strategically and translate high level strategy goals into tactical plans for supported teamsExperience working in a fast paced, dynamic, entrepreneurial environmentExperience influencing senior stakeholders across different functional groupsExperience partnering with multiple stakeholders, building relationships across the organizationExperience of change management and driving strategic changeSkills and Attributes:Bachelor degree or equivalent experienceProven ability to support and influence senior leaders, middle management and individual contributorsRegional business management – able to understand regional dynamics and requirements of focus marketsProven ability to build efficiency focused, collaborative teams, develop people and prioritize activities that have the highest impact to supported field teamsAbility to deliver results in a large, matrixed environment comprising a broad range of internal stakeholdersAbility to collaborate with and influence stakeholders across the organizational ladder to drive behavioral change and implementation of initiativesExcellent communication, analytical and problem-solving skillsDemonstrates our critical competences of transformation leadershipEquinix is an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.
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