Controls Engineer, Global Operations Data InfrastructureEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of consecutive quarterly growth*. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.*As of Quarter 4 2022Job SummaryIs part of the Equinix Operations Data Infrastructure Monitoring (ODIM), an organization within Global Operation at Equinix. ODIM provides support and maintenance for multiple monitoring platforms within the business. ODIM engineers will investigate and resolve data quality issues in the system, provide support to internal users and projects using the information contained within the system to identify energy efficiency improvement opportunities.ResponsibilitiesRespond to internal customer requests for information arising from their use of IBX Center Smart View (DCIM)Partner with the operating engineers at each Data Center location to be cognizant of maintenance and operations which may cause unusual operating conditionsVerify the accuracy of data presented in IBX Smart View and supporting systemsTroubleshoot all elements of the controls system, including field devices, controllers, network components and software systems, vital to resolve data quality issuesProvide support for equipment moves, additions, changes and deletions within IBX Smart ViewAssist in the design of new features which improve usability of IBX Smart ViewParticipate in user acceptance testing (UAT) of system improvementsMaintain and develop training materials in order to facilitate training for internal and external usersAct as a domain expert for the IBX Smart View systemUse applications to identify operational efficiency improvement opportunities and work with the regional and Data Center engineering teams to implement solutions to opportunities identifiedUpdate the system configuration in response to infrastructure equipment additions, moves, changes or deletionsDomestic and international travel and other assignments as the need arisesApplies safety practices at an expert level (e.g. can apply procedure for lockout/tagout, can explain MSDS, etc.)Evaluates and assures the safe working practices of others. Interacts with other engineering teamsProblem SolvingConsistently solves sophisticated, multi-functional issues requiring independent action and a high degree of initiative to resolveMakes recommendations for system level improvements to eliminate potential problemsTests suitability of components for deploymentsInternal/External ContactSupplies mentorship junior team membersLeads teams per project or initiative such as general contractors, design teams, commissioning agents, equipment suppliers, etcExpert level communication to include multi-functional SOP development and relevant technical writingCommunicates effectively with both internal teams and Equinix customersIncludes executive level communications in standardized templatesTechnical ExpertiseHas experienced controls system knowledgeIs a domain expert to functional and multi-functional collaboratorsExtensive knowledge of multiple facets of controls engineeringDevelop and complete projectsTests suitability of components or action plans for deploymentsTrainingAcquires knowledge by growing experience with systems, vendor training, participation in industry groups or meetings and shadowing othersIs domain expert with many systems and trains others inside and outside of the groupQualificationsExperience in control system design, operations, maintenance, and project planning with emphasis & special focus on controlsBachelor’s Degree in controls, electrical or mechanical engineering preferredAbility to effectively connect with customersSophisticated building management system (BMS) or energy management system (EMS) operation stillsMust understand the electrical topologies commonly found in data centersAbility to interpret system control strategies and architecture using Sequence of Operation (SOO) and P&ID drawings, SAMA diagrams or equivalentAbility to problem solve sophisticated issuesKnowledge of the BACnet, Modbus and OPC communications protocols including protocol definition, implementation strategies and solving as well as experience with data collection and conversion software such as Kepware, Matricon, TopView, OSISoft Pi is helpful.Experience identifying and implementing operational efficiency improvement initiatives is desiredPersonnel shall be able to travel if neededEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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