Operation Support Specialist

Company: Razer Inc.
Company: Razer Inc.
Location: Shah Alam
Commitment: Full time
Posted on: 2023-05-03 15:35
Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities :Job Responsibilities of Operations:Perform a variety of daily administrative duties in order to ensure smooth running of operationsMonitoring the work of individual representatives and of the team.Possessing excellent product knowledge to enhance merchant support.Perform daily and monthly report when require. Monitor and follow up on handling customer related matters via email, phone call, WhatsApp etc. Providing support to customers by answering questions and resolving problemsMaintaining a pleasant working environment for your team.Job Responsibilities of Procurement:Inventory Forecast planning for stock replenishment.Place order with various supplier and monitor inventory movement either inflow or outflow.Prepare Sales Order, Purchase Request, Purchase Order and Delivery Order note for those deliver for Malaysia region’s merchant.Monitor and verify merchant payment with finance department.Handling Cust-care cases on procurement related matter including void pins, pin extension request and etc.Handling new request/project on setting up new product and setup new product code in Mreload system.Prepare month end report for finance sales & consignment report for financial closing monthly.Generate Inventory reconciliation summary report for finance and identify stock variance by monthly. Pre-Requisites :A Diploma/bachelor’s degree in Business Administration/Economic/Supply Chain or a related field.A minimum of 0-2 years experience.Excellent interpersonal and written and oral communication skills.Strong problem-solving skillsAble to work independently with minimum supervision.Able to maintain confidentiality of sensitive information.Are you game?
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