Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities :Work in a fast-paced, high volume office settingResolve customer, merchant and partners’ inquiries, product/service concernsPerform a variety of daily administrative duties in order to ensure smooth running of operationsMonitoring the work of individual representatives and of the team.Possessing excellent product knowledge to enhance merchant support.Perform daily and monthly report when require. Ensure that all complaints and queries by the merchant/partners through Customer Service are professionally managed and resolved within the acceptable response timeMonitor and follow up on handling customer related matters via email, phone call, WhatsApp etc. Providing support to customers by answering questions and resolving problemsMaintaining a pleasant working environment for your team.Pre-Requisites :A Diploma/bachelor’s degree in Business Administration/Economic/Supply Chain or a related field.A minimum of 0-2 years of experience.Excellent interpersonal and written and oral communication skills.Strong problem-solving skillsAble to work independently with minimum supervision.Able to maintain confidentiality of sensitive information.Are you game?
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