Senior Programme Manager

Senior Programme Manager, Regulatory InitiativeEBAYeBay Inc (NASDAQ: EBAY) is a global commerce leader. We connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Founded in 1995 in San Jose, Calif., eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection.ROLE OVERVIEWThe Regulatory Initiative has the mission to oversee the design and implementation of customer-centric solution in response to new requirements resulting from new regulations. The team’s mission is to be customer-first and ensure any changes to our product or communications are delivering the best possible experience for the customer.The team works cross-functionally with many teams in the organisation (markets, legal, tax, product, marketing, GCX etc) to ensure successful design and delivery of regulatory-driven changes with a customer focus in mind. We aspire to not only deliver against new requirements with the least customer friction, but where possible, to solve long-standing customer problems.We are looking for a Senior Programme Manager who:Is strategic and can see the big picture to drive decisions and trade-offs across different areasIs comfortable diving into details when needed to understand where there may be blockers and help teams come up with solutionsIs comfortable working in a cross-functional environment and can drive results through influencingHas a customer first approachHas a collaborative working styleHas an analytical mindsetKEY RESPONSIBILITIESBe the Programme lead for a set of regulatory projectsThink big-picture about common requirements across regulations and drive solutions that are flexible and scalableWork with tax/legal/GR teams to understand the impact of the new regulations and how these translate into new requirementsWork with analytics to understand business impactDevelop in collaboration with these teams’ risk-based options that take both company risk and customer impact into account and provide recommendations to leadershipOwn the Business Requirements document for these projects and work collaboratively with Product counterparts to ensure solutions are scoped, designed and implementedOwn the relationship with all impacted BUs (e.g. markets, Exports team, etc.) to ensure key stakeholder feedback is obtained and solutions are signed-off and interface with the respective leaders on a regular basisCoordinate with the PMOs of each workstream involved (e.g. Product, Tax, GCX)For large regulations, organise and run regular Steering Committees to drive decision makingEXPERIENCEPotential candidates will have had project management experience or consulting experience. Experience working in an international organisation on large-scale projects influencing stakeholders across a range of functions is a plus.Ability to manage delivery in a fast-changing, multi-national cross-functional business.Project or program management experienceExperience communicating complex topics to senior audiences and driving decision makingExperiences leading cross-functional teams and achieving results through collaboration and influencingEnergetic, flexible, and comfortable with dealing through ambiguity in a trust-based, human way.Excellent written and verbal communication skills.Strong attention to detail#LI-AZ1#LI-HybrideBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.