Senior Product Manager - CRM

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.A highly driven senior product manager to join the Global Marketing team and develop next generation marketing experiences concentrating on the Auction and Offers buying formats. This role will iterate and expand on various marketing programs, primarily in the channels of Email and Native Push Notifications. You will excel in influencing the long-term product strategy and relentlessly performing the strategy in close collaboration with engineering, design teams, analytics teams and many other domains. This is a highly visible role and you will work closely with various cross functional teams within eBay.If you are passionate about Product Management and have deep domain expertise with CRM marketing, come join us!Responsibilities:Deep knowledge of eBay and its products with domain expertise in the marketing channels of Push Notifications and EmailDefining and communicating the product vision, strategy, and roadmap for the auctions/offers marketing portfolioCapturing and analysing customer and user feedback to improve the productCollaborating with the engineering teams to build and refine user stories, acceptance criteria, and other requirementsPrioritising features and work items based on business value, user needs, and other criteriaConducting market research and competitor analysis to find opportunities and threatsFacilitating communication and collaboration between the development team and other stakeholdersTracking and reporting on product performance and key metricsContinuously improving the product backlog and development processesConduct AB tests and work with analytics teams to measure the impact on success metricsQualifications:10+ years of strong product management experience with at least 5 years in ecommerce marketplaces. Experience in developing Marketing products in ecommerce strongly preferredStrong product sense - ability to understand consumer needs and figure simple ways to solve the needsMetrics driven - ability to build actionable metrics which can measure product performanceRelentless execution - ability to ship quality products in a fast paced and iterative mannerBuilds strong relationships across various teams within eBay; an active listener and clear communicator; can lead by influencingBenefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.