Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.We Empower People and Create Economic OpportunityeBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes. We are a purpose-driven company that puts the customer at the heart of everything. Our culture encourages people to think big, be curious, act with integrity, and be fearlessly inclusive. If this sounds compelling, come join eBay!About the opportunityeBay is one of the largest online marketplaces for Trading Cards, and offers a wide selection across Sports Trading Cards, Collectible Card Games including Magic the Gathering and Pokemon, and Non-Sport Trading Cards including Star Trek, Garbage Pail Kids, and more. We are looking to hire a Director/General Manager of Trading Cards to lead the category and support the launch of new innovation, technology, and partnerships.The Director/GM of Trading Cards will be both a strategic and operational leader responsible for driving category growth through owning the end-to-end customer experience. This includes optimizing marketing and onsite merchandising, attracting and retaining key inventory, and developing integrated solutions and services for our customers. This role will own the category P&L responsible for setting the annual operating plan and leading the direct and cross-functional teams including both day-to-day operations and strategic initiatives. The ideal candidate is a strategic thinker and seasoned operator who understands the dynamics of two-sided marketplaces, operates with strong accountability, collaborates well with cross-functional partners, and always considers the needs of our customers.This role will be located in San Jose.ResponsibilitiesResponsible for helping to set the strategy and vision for the Trading Cards Category including the annual operating & financial plan defining the KPI’s for success centered on CSAT and GMV to be shared with the Executive Leadership Team.Development of a detailed operating plan to execute day-to-day with success, leading the direct and broader cross-functional teams through tactical executionSelection Strategy - Responsible for building an assortment plan optimizing against pricing, promotions, selection goals, while improving discoverability and search ability through merchandising and marketing to optimize GMV and Buyer Satisfaction, while monitoring competitors in a fast-paced environmentSeller Support – develop strong relationships with strategic sellers necessary to source inventory through setting seller success plans to support account growth as well as recruit new sellers to the platformProduct - Partner closely with the product team to design and launch innovative features supporting the trading cards business, including development of BRD’s, feature ideation and research validation necessary to deliver a best-in-class experienceMarketing - Partner closely with the marketing, site merchandising, PR, and social teams to design impactful marketing campaigns both onsite and offsite that drive consideration, traffic, and conversion for the category while building brandBe the voice to the Trading Cards category and bring excitement to our internal and external communitiesQualificationsPassion for operating ecommerce businesses and/or two-sided marketplacesExperience in and passion for the Trading Cards categoryKnowledge of key players and dynamics in Trading Cards and Collectibles marketsExcitement to engage with customers directly, and a strong desire to help eBay win!Track record of success defining clear strategies, implementing operating plans, and leading teamsHighly analytical with the ability to build out annual forecast and detailed planningA Strong cross-functional partner with experience leading large teams through influenceExecutive level verbal and written communication skills, including the ability to tell a compelling story backed by dataHigh degree of ownership, strong project management skills, and commitment to resultsData-driven approach to planning and decision making. Comfortable and hands-on with data, analytics, and modelingOrganized problem solver who balances attention to detail with efficiencyAmbition to grow professionally and willingness to work hard, learn/adapt, and provide feedback both upward and to peer teamsWillingness to engage with customers directly, and a strong desire to help eBay win!Requirements10+ years of experience in an online marketplace, digital platform, or related e-commerce business5+ years in a collectible or trading cards related business5+ years of responsibility for P&L and/or revenue goalsBA/BS required, MBA or similar graduate degree preferred but not requiredM&A or Management Consulting experience preferredThe pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below.$160,400 - $ 254,100Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/#LI-AK1#LI-HybridThe pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below.$160,400 - $254,100Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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