Product Analyst II, CRM

Join Tubi ( www.tubi.tv ), a division of FOX Technology, a premium streaming service leading the charge in making entertainment accessible to all. Tubi is an ad-supported video-on-demand (AVOD) service headquartered in San Francisco. With over 50,000 movies and television shows, including a growing library of Tubi Originals, 200+ local and live news and sports channels, and 455 entertainment partners featuring content from every major Hollywood studio, Tubi gives entertainment fans an easy way to discover new content that is available completely free. Tubi's library has something for every member of our diverse audience, and we're committed to building a workforce that reflects that diversity. We're looking for great people who are creative thinkers, self-motivators, and impact-makers looking to help shape the future of streaming. About the Role: Tubi is the largest growing AVOD platform with the best streaming experience and the most extensive library of Movies, TV shows, and Live News. We are a data-driven company and our data is growing at an incredible velocity, volume, and variety. Inside the organization, we rely heavily on data and insights for taking any decision associated with our product. The Product Analyst thrives at the intersection of Product Analytics, Data Science, Product Design, and Engineering. They own the product/feature metrics to see consistent upward trends in the lines. The candidates will have a strong technical, analytical, and product background – with a hunger to optimize product funnels and make products grow.  Responsibilities: Conduct product analysis to identify trends and insights in customer behavior, including engagement, retention, and purchase history Collaborate with cross-functional teams to gather customer data and insights, including sales, marketing, and customer service Analyze data using tools such as Excel, SQL, and data visualization software (e.g. Tableau, Power BI) to create reports and presentations that provide insights into customer behavior and CRM performance Develop and maintain CRM metrics and dashboards using CRM tools such as Braze, Hubspot, or Zoho etc. data that track key performance indicators (KPIs) and provide visibility into CRM performance Use data-driven insights to make recommendations for CRM improvements and optimizations, including segmentation strategies, personalization tactics, and channel optimization Work with the CRM Manager to create and maintain the CRM roadmap using project management tools such as Asana, JIRA, or Trello that align with business objectives and customer needs Stay up-to-date with industry trends and best practices in CRM analysis and management Your Background: 3+ years of experience in product analysis, CRM, or related field 3+ years experience doing quantitative analysis with solid hands-on SQL Experience working with CRM platforms such as Braze, Hubspot, or Zoho etc Excellent communication skills, with the ability to present data and insights to both technical and non-technical audiences Experience working in cross-functional teams and collaborating with stakeholders across the organization Strong attention to detail and ability to manage multiple priorities in a fast-paced environment Bachelor's degree in business, economics, statistics, computer science, or related field #LI-AT1 #LI-Remote Pursuant to state and local pay disclosure requirements , the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, long term incentive plan, and various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. California, New York City, Westchester County, NY and Seattle, WA $155,000 — $170,000 USD Colorado and Washington (excluding Seattle, WA) $125,000 — $152,000 USD Tubi is a division of Fox Technology, and the majority of all US-employee benefits are covered by FOX Employee Benefits, summarized  here .  The following distinctions below outline the differences between the Tubi and FOX benefits: For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time For all US-based employees, Tubi offers 12 paid "Tubi Holidays" in addition to the 11 FOX Corporate Company paid holidays For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of the birth, adoption, surrogacy or foster placement of a child. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi For all full-time, regular employees, Tubi offers a monthly wellness reimbursement Tubi is proud to be an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. We are an E-Verify company.