Business Operations Analyst

Build the programs to help Flexport grow! The opportunity: We're looking for a Business Operations Analyst to become the analytical partner to our Regional GMs. You will use looker and excel to drive alignment, efficiency, and communication across Sales, Account Management, Sales Operations and other North American teams to deliver on strategic initiatives for Flexport’s North America Demand organization. Reporting to the Chief of Staff for North America, you will: Partner with the Demand Data Analytics team to service urgent client requests Assist the North America GMs and facilitate data-driven decisions.  Join weekly business reviews and develop your understanding of how Flexport functions as a business. Transform business questions into analyses, reports, and tooling.  Support leadership in cross-functional planning by analyzing quarterly and annual Demand goals and becoming a data expert in North America’s regional P&L Partner with business stakeholders to translate commercial strategy into detailed, actionable analyses for the commercial organization Use data to keep the business on track and identify opportunities to outperform the plan. Then lead implementation of those solutions Assume day-to-day responsibility for select projects and tasks designated by North America’s Chief of Staff Be responsible for the preparation and (with time) presentation of key materials to senior leaders Create and maintain cross-departmental relationships to drive decisions and enable leadership success Receive facetime and access to Senior leaders at the company, learning about their business units and leadership styles You should have: Bachelor's Degree, ideally in Business, Statistics, Engineering, or another quantitative discipline 3 years work experience, top tier consulting and/or finance firm preferred SQL fluency Excel and looker skills are required. Salesforce skills are a plus Problem-solving and analytical skills, with an ability to translate data into insights and actions Strong written and verbal communication skills - we will grow these together A good-natured outlook on mistakes, and be willing to own up to them Desire to learn how to work collaboratively across departments with varying goals A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Worried about not having any logistics experience? Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward. We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.  At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.