Sales Director, Flex

See yourself at Twilio Join the team as our next Sales Director, Flex. Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.   Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job We are expanding internationally and looking for a Flex Customer Engagement Sales Director to be based in Spain. This person will lead Twilio’s Flex business in the Rest of Europe region (Iberia, Italy, France, CEE, Middle East and Africa). Your main responsibilities will be to accelerate Twilio´s Flex growth in the region, build the best team and increase the awareness in the market. Additional responsibilities will include the execution of GTM strategies in the region in close collaboration with marketing, product management, SDR, solution engineering and partner teams (Quota carrying).     You’ll play an important role in the EMEA team and you will be involved in developing the strategy for the team and executing on this plan. This is a full-time people management role, but you will be expected to lead by example.    Responsibilities In this role, you’ll: Be an evangelist for the company's vision and values across the board, including presenting at conferences and events   Establish strong working relationships with various cross-functional leadership roles and partners to ensure an aligned and effective overall go-to-market strategy Develop actionable insights, with a test and learn approach to new initiatives Implement local market plans and sales strategies to meet sales objectives Provide ongoing reporting and forecasting for your territory Build relationships with decision makers and key influencers across multiple industries Lead, manage and inspire a cross-cultural team of a range of roles Identify, recruit and onboard top talent, continuously providing coaching and best-in-class development support for your employees Coordinate, contribute to and participate in internal and external events.  Work with Marketing and Demand Gen teams to grow the pipeline. Take ownership; operate autonomously; and demonstrate a strong bias for action. Qualifications  Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   Required: The ideal candidate has deep knowledge and expertise with demonstrated success in leading / selling SaaS B2B solutions in the customer engagement industry for at least 8+ years. Customer experience knowledge. Hunting profile and new customer acquisition obsessed.   Coaching experience and a genuine interest in people leadership. Be a motivator, a person who makes things happen with an attitude that reflects positivity and perseverance so you can lead by example. World-class interpersonal, written and oral communication skills. You have the ability to effortlessly make complex contractual, technical, and financial details simple. Ability to balance competing priorities and manage multiple projects/deals simultaneously. Consistent track record of meeting/exceeding sales targets.  Experience driving complex sales cycles with numerous stakeholders. Ownership mentality Mandatory fluency in English and Spanish.  Desired: Previous experience working in contact center vendors.  Previous experience in marketing, sales development or partners.  Previous experience evangelizing innovative, transformative products that are newly entering the marketplace.  Previous experience with Salesforce.com and CPQ sales tools.   Location  This role will be remote, and based in SPAIN. Approximately <30%> travel is anticipated.  What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer.  Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at  accommodation@twilio.com .