Smartsheet is seeking a Solutions Engineer to join our EMEA team. This role will have a focus on our Brandfolder product serving our Digital Asset Management (DAM) line of business. You will be the primary technical lead on DAM focused PreSales opportunities. We’re looking for someone who asks the right questions, has a solutions-based mindset, demonstrates creative curiosity, challenges the status quo, and makes us a better, smarter company.
What You'll Do
Support our Sales team in winning new business as a strategic and technical resource throughout the sales cycle, from discovery to close
Participate in sales meetings as a technical and product expert, overcoming technical objections to achieve the "technical win" with prospects
Partner with Account Executives to qualify leads, gather requirements, and validate opportunities
Know the product inside and out and deliver solutions demonstrations to prospective customers; you will be a top demo resource at the company
Use technical, product, and subject matter expertise to build and deliver product demonstrations tailored to prospects' requirements and goals
Understand and empathize with various customer pain-points and use cases by vertical and job function, parlaying your knowledge into personalized solutions
Keep a pulse on the competitive landscape, understanding product gaps and articulating differentiators
Act as a PreSales liaison to Professional Services, Customer Experience, Product, and Marketing
Transition new customers to Implementation Team while providing technical support during onboarding process
Assist with responses to RFPs and Security Assessments, owning product, technical, and security portions
Identify and communicate best practices across Sales Reps, segments, and sales cycles to continually optimize our sales process
Own and collaborate on side projects that positively impact the business and that align with your region’s PreSales team initiatives
Participate in events and speak at sessions as a thought leader in the space
What You'll Need
2+ years of B2B Mid-Market and/or Enterprise SaaS Solutions/Sales Engineer (or equivalent PreSales function) experience
Strong grasp of technical components of cloud SaaS products and integrations (APIs, cloud storage, app modernization, security)
Understanding of all components and stages of SaaS sales process
Outstanding communication and interpersonal skills - ability to empathize with others’ goals and adapt style based on audience
Bias toward action and intellectual curiosity
Ability to learn quickly to become a product expert for the Brandfolder platform
Client management skills, interfacing with both prospects and customers to help them achieve their goals
The drive to own high-impact projects from day one
Bonus Points For
Previous experience working with the Brandfolder platform
DAM, MAM, ECM, WCM, CMS, CWM, PIM experience
Experience selling to marketers and/or creatives
Knowledge of a typical business’s marketing challenges and martech stack
Adobe Creative Cloud and/or technical creative workflow familiarity
Technical depth in APIs, web app architecture, cloud computing, security
Track record of leading presentations and influencing revenue
Perks & Benefits:
Employer-paid Private Medical and Dental, additional cost for family members
Lucrative Employee Stock Purchase Program (15% discount)
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership, salary sacrifice options and your own personal Smartsheet account.
Teleworking options from any registered location in the UK (role specific)
About Smartsheet
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organisations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.
Equal Opportunity Employer
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us!
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