Product Designer, Hub

ABOUT RETOOL:  At Retool, we’re changing the way software is built. We’ve developed the fastest way to build internal tools, saving companies time, resources, and engineering bandwidth. Whether it’s refunding orders, underwriting loans, managing marketplaces, rolling out new features, analyzing transactions, or providing customer support, Retool makes it dramatically faster and easier to build internal tools that teams need. We believe that the future of software development lies in being a force multiplier for developers and technical builders, helping them move considerably faster building a lot more software.  We’re looking for highly collaborative people as we build a world-class team to support this mission and we’d love for you to join us!   DESIGN AT RETOOL Retool designers are a mix of creative optimists, systems-thinkers, and tinkerers across product and brand that work together to solve some of the trickiest problems in software. Instead of designing just one product, Retool designers effectively design unique software products for thousands of companies across many different verticals. This also presents a unique design challenge. Because it’s possible to build nearly anything in Retool, we don’t have absolute control over how our users experience the product and are constantly seeking the right balance between convention and configuration, between technical expressiveness and conceptual simplicity. We’re still a relatively small team, so there’s plenty of room to grow and your opportunity for impact is huge. We’re looking for highly-motivated, collaborative designers to join us as we build a world-class team to rethink the way the world builds software.   ABOUT THE ROLE We’re looking for a product designer to craft platform-wide experiences, with a specific focus on leveraging Retool at scale inside of our customers. You’ll help empower admins to deploy, manage, and expand Retool use internally through powerful tooling—things like permissions, usage analytics, and user management.This role will work closely with customer success and sales to understand the behaviors and needs of administrators and team owners. You’ll collaborate with product and engineering to explore and ship solutions that drive value for our fastest-growing customers, while also integrating seamlessly with Retool’s existing product. This role will require someone who can think deeply about complex user experiences, data structures, and unique customer requirements, then distill them into something that is easy to parse and straightforward to navigate.   IN THIS ROLE, YOU'LL Design tools, features, and products that help admins better manage Retool instances; improving productivity, visibility, and managing security and compliance risk. Create visual artifacts for user flows and technical capabilities to help create alignment across the team. Map complex data models, like user permissions, groups, and instance management into easy to understand mental models for customers who are administrating Retool at their company. Work with customers to understand their needs deeply and work with product and engineering partners to help find solutions that solve their problems and can scale with them as they grow. Collaborate with other designers across the organization to ensure the features you build fits well into the overall vision with how Retool works and functions for admins, developers, and end-users. Be an active participant in design at Retool, providing thoughtful feedback across design and product teams in critiques, reviews, and more. THE SKILLSET YOU’LL BRING Likely has at least 7~ years of experience as a professional designer for digital products. Bonus if designing enterprise tooling at some point during that time (If you feel confident in your abilities and have less experience, feel free still to apply) Strong understanding of user experience design principles and proven experience of mapping complex flows to simple and effective user interfaces. Experience designing solutions for enterprise software that takes into account large-scale deployments, security, and user management. Ability to design interfaces that make complex data easy to parse and understand. A systems-thinking mindset that can bring a long-term vision to life through scalable design patterns and components for admin tooling. Ability to easily reconcile tradeoffs in complex spaces while  helping to chart a path forward for the team. Successful track record of collaborating with design, marketing, and engineering partners to translate user needs, business goals, marketing insights, and project constraints into informed design output. Ability to independently prioritize work based on project objectives and business goals, and thrive in a fast-paced, high-growth startup environment. WHAT WE HOPE YOU’LL GET IN RETURN Competitive salary, equity, and benefits package for our stage. Ability to work on innovative ideas around software building and computing that will hopefully set the bar for the industry at large. Opportunity to contribute to things like systems and processes to help the company scale. Chance to work in-office part time and connect with and learn from ambitious and thoughtful people, while still being able to recharge your batteries working from home. Collaborate and learn from experienced and thoughtful designers at Retool. Opportunity to impact not just one but thousands of companies at scale. Ship truly valuable features to help you learn, build your portfolio, grow your career at Retool and beyond. Retool offers generous benefits to all employees. For more information, please visit the benefits and perks section of our careers page! At this time, Retool is only set up to employ in the US and UK.