Solutions Analyst

Why project44?     Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world.  We’re changing the way the world ships, and we’re looking for you to help us get there!     Description:   We are looking for a Solutions Analyst to  deliver a world class implementation experience to our incredible customers! You will  work alongside sales, support, and customer success to   manage post-contract integration projects across a variety of platforms, meeting agreed timelines and maximizing customer satisfaction. You will be coached  and mentored  by a n awesome  team of  experienced  solutions architects.   You’re  passionate about  the experience of our customers and will relentlessly identify ways to deliver value throughout the implementation process. You are someone who prides yourself on organization and the ability to keep track of competing priorities in a  fast paced  environment.   Technology excites you and you wake up  everyday  eager to expand your technical skills and understanding.    What you’re most excited for:    Learn project44 products and APIs, various configurations, in order to support various customer set ups   Manage a subset of implementations from kickoff, to API review, testing support, and go live support   Manage multiple projects at a time in various stages of implementation   Report weekly on project status, outstanding risks, and upcoming tasks   Create, update, and distribute documentation on standards and best practices for integration with project44   Requirements & Preferred Skills   Must have English and Spanish language skills Portuguese language skills are nice to have Motivated to grow into various roles within project44   Experience working with PowerPoint and Excel   Experience or knowledge with SQL a plus   Ability to work autonomously and navigate ambiguity   Ability to think critically, ask the right questions, and ultimately learn our APIs and processes   Ability to proactively identify and communicate risks and opportunities   Strong oral and written communication skills, people skills, and presentation skills   Must be highly organized with a strong sense of urgency to meet deadlines   Some travel might be required due to customer needs   Diversity & Inclusion We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us. Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you. We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. More about project44   Since 2014,  project44  has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.