Senior Integration Consultant

Senior Integration Consultant   We are looking for a S enior Integration Consultant (SAP) who is passionate about implementing our integrated software solutions with our customers and accelerating time to value. SAP is project44’s most strategic global partner, combining the power of SAP LBN and project44 to drive intelligent insights across the entire supply chain. You have substantial experience in supply chain management and related technologies . You will team up with our multi-national project team members across the globe and work alongside sales, support, and customer success to drive a seamless implementation experience for our clients. You will effectively manage a number of post-contract integration projects concurrently across a variety of platforms, meeting agreed timelines and maximizing customer satisfaction.    Key Accountabilities:   Facilitate standard project management methodology for your assigned implementations, including, but not limited to:   Leading kick-off calls between SAP project members and customer - remote (sometimes onsite) sessions providing overview of project44 to SAP LBN integration and outline of the implementation project   Leading status meetings – facilitate calls with SAP project members and/or customer to review progress, obstacles, risks, upcoming tasks, etc. and related reporting within Salesforce   Adapting implementation best practices as set by project44, e.g. using project management software or escalation processes where applicable   Lead technical implementation activities for accounts   Configure the project44 platform to enable customers to reduce time to value with project44 APIs   Tenant provisioning – create the necessary project44 tenant in order for SAP to connect the customer’s SAP LBN instance with project44 and receive the necessary data   Validate and document customer use cases and related solution blueprint   Create, update, and distribute documentation on standards and best practices for integration with SAP LBN to project44   Technical deep dive – reviewing the SAP LBN to project44 integration in detail, consulting with SAP and/or customer to provide best practices and most efficient set up   Manage the resolution of issues impacting customer’s successful implementation – usually requires collaborating with product and engineering teams   Providing input on test plans – work with the customer to develop a comprehensive list of testing scenarios   Training – remote (sometimes onsite) training sessions tailored to the end user   Post-implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team   Requirements & Preferred Skills   5 years of customer-facing experience required in:   Customer integrations / implementations, or   Software systems delivery, or   Supply chain/logistics technology integrations (e.g. TMS, EDI)   Experience required with consulting on API, EDI and flat files, mapping, testing and troubleshooting   2-4 years of experience with SAP, SAP Logistics Business Network (LBN) or SAP TMS strongly preferred Fluency in English is required Experience required working with Postman, Confluence, JIRA, Salesforce, PowerPoint and Excel SaaS Software and/or supply chain experience strongly preferred Experience with building queries in Snowflake preferred Ability to work for internationally operating clients as a part of multi-national, diverse teams Ability to work autonomously as well as in a team setting Willingness to work during customer’s operating hours outside of standard office hours Knowledge of writing technical documentation; understanding and documenting customer requirements, e.g. process or data flows, configuration guides, user guides Ability to proactively identify and communicate risks and opportunities Strong oral and written communication skills, people skills, and presentation skills Strong analytical and problem-solving skills Responsible for multiple projects at once, with varying stages of implementation; must be highly organized with a strong sense of urgency to meet deadlines Project management experience is a plus