Head of Product Marketing

About ngrok Inc. ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation. Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self. We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that. The opportunity ngrok is seeking a creative and dynamic Head of Product Marketing to own product marketing on a global basis for ngrok. This person will be a key driver in ngrok’s future growth, through launching new products, enabling our sales team, ideating on key campaigns and GTM strategies and evangelizing new innovations in our space. The ideal candidate will have a strong technical background in networking, or cloud infrastructure. We are looking for a strong leader to hire and develop a team of talented product marketers to effectively communicate the value of ngrok’s platform to customers. Responsibilities End-to-end ownership of product marketing both tactical execution and strategic vision for ngrok’s offerings including defining the strategy and vision of the product marketing team Serve as a key partner to the product and engineering teams, helping them craft and modify our roadmap based on customer and user feedback as well as market and competitive trends Understand market trends, customer requirements, usage and buying behavior, and the partner ecosystem to better identify customer demand and market opportunities for ngrok's product offerings Build the strategy and drive the execution of product launches and partnerships, including positioning, pricing, packaging etc. Educate the market about ngrok's core technical value offerings through technical blogs, demos, white-papers, workshops, and presentations driving views of that content Educate marketing, product management, sales teams and the partner channel about competitive landscape and competitor offerings Serve as the subject matter expert on “why ngrok” to the broader marketing team, articulating how our solutions fit into their competitive categories Lead ngrok’s analyst relations strategy and interactions with key industry analyst firms Skills 10+ years of product marketing experience in the cloud infrastructure space 3+ years of leadership experience Technical background with a deep understanding of developer products and developer marketing Experience in the creation of a category-defining company that won in a competitive market A gift for storytelling and proven ability to craft compelling GTM stories with pitch decks, keynotes, executive presentations, web copy etc All candidates must be US-based, and legally authorized to work in the United States. If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences! Benefits Compensation for this role depends on level, but we provide a competitive mix of salary and equity. We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%. We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees. We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same. #LI-Remote