Internal Communications Manager (Viator) (Remote)

About Viator:  Viator , a Tripadvisor company, is the biggest marketplace for experiences in the travel industry. We have more than 300,000 bookable products in almost every country on the planet and ar helping millions of travelers every month to discover things to do.   We believe that we are better together, and at Viator, we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Viator, we want you to bring your unique identities, abilities, and experiences so we can collectively revolutionize travel.   We are in a very high-growth phase right now, which leads to exciting work that can have a large impact on the future success of the company. Join us and help make this period an ever-important piece in Viator’s successful growth story.    The role: At Viator, we have an exciting story to tell — and a growing global audience of more than 600 employees. That's why we are looking for top-tier talent to join us as an Internal Communications Manager.   This role is pivotal in creating communications plans that influence employee awareness, sentiment, and behavior to achieve business results. You will be on point to own and drive communications for some of the most strategically important stories and employee experiences, including our R&D reorganization, which includes Viator’s engineering and product teams. Once this reorganization is complete, you’ll transition to a more traditional internal comms role and help influence, plan, and execute other exciting, important employee-facing campaigns and events.    Combining your strong critical thinking, impeccable writing and editing skills, and polished relationship-building talents, you will work closely with colleagues and senior leadership across Viator to develop plans, craft and distribute content, and measure its impact. The keys are in your hands to further position Viator as a place where exceptional people are inspired and motivated to do their best work.    We are an agile, mighty team sharing our passion for bringing more wonder into the world. If you have a hunger to drive employee engagement and alignment and want to work with a driven, passionate, and creative team, this is the job for you.   What you’ll do: Support our R&D reorganization: Create and manage the delivery of communication materials related to the Viator R&D reorganization to help our audiences understand the changes and how they impact their roles and the organization as a whole.  Partner with senior leadership: Serve as a key liaison between senior leaders and employees, ensuring that all messaging is clear, concise, and aligned with Viator’s mission and values.  Partner cross-functionally: Increasingly, this role will work with other comms colleagues and key partners to bring a variety of campaigns to life across a multitude of internal employee channels.  Internal planning and execution: Develop innovative, effective communications plans and messaging that help employees understand company priorities and actions to take. Target content to relevant audiences to land the right messages, to the right audiences, at the right time, through both established and newly formed channels.  Event management: Support company events in execution, driving strong interest and attendance through creative promotion, flawless delivery, and compelling content. Strong working knowledge of Microsoft Teams preferred. Measurement and reporting: Monitor and measure the effectiveness of communication efforts, using key data points to help drive insights and guide future efforts.    What you bring:  7+ years of experience in internal communications, preferably in a corporate setting; travel and/or tech industry experience preferred. 5+ years of experience working closely with executive or leadership roles, particularly in highly innovative, fast-moving environments, with a proven record of results. Excellent writing skills, with the ability to make complex and technical topics understandable and engaging for a variety of audiences. Insightful with an eye for detail, whether drafting messages, reviewing metrics, or developing a communication campaign. Innovative and proactive, with the drive and determination to succeed despite ambiguity while enjoying building things from scratch in a fast-paced environment.  Curious and open-minded, asking questions to deepen understanding, build knowledge, and explore other points of view. Team-centric and self-motivated, builds trust and respect to achieve outstanding shared results with colleagues in multiple countries and time zones. Strong project management skills, with the ability to prioritize and manage multiple tasks and deadlines simultaneously.    We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to  AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.       #LI-GM1  #LI-Hybrid