Lead Workday Analyst, People Technology (Payroll, Benefits, Absence + Time Tracking)

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team! The Lead Analyst, People Technology will be a key member of the People Technology team focusing on continuous improvement and day to day technical support of Workday Payroll, Benefits, Absence + Time Tracking modules and related integrations. This position will work closely with Payroll and Benefits business partners and other key business stakeholders to analyze current Workday configurations and implement improvements that maximize efficiency and the return on Workday’s technological capabilities. The Lead People Technology Analyst will also serve as a technical subject matter expert and point-of-contact for payroll, benefits, absence, and time tracking modules. What You Get To Do Every Day Build relationships with key stakeholders across the organization and collaborate on improvement opportunities within our benefits, payroll, absence, and time tracking systems  Develop long term, scalable business process design enhancements, reports, and dashboards that will advance Workday adoption and ease of use Deploy creative solutioning to accommodate for gaps between business needs and system capabilities Partner with the Payroll team to create reports, system and process improvements that streamline payroll operations Participate in Workday Community, evaluating available features and contributed solutions to bring enhancements and efficiencies to our current benefits, payroll, absence, and time tracking configurations Drive biannual Workday Feature Release planning for designated modules by evaluating new features and partnering with payroll, benefits, and people technology team members on testing, communication, and functionality uptake  Troubleshoot and drive resolution of complex technical system or integration issues and defects by researching, diagnosing, and performing hands on configuration updates that may include custom validations, condition or eligibility rules, and calculated fields or partnering with vendors on defect resolution for integrations Organize any testing efforts for designated Workday modules - collect requirements, validate test scenarios with functional business partners, perform technical testing, and facilitate user acceptance and regression testing Establish appropriate methods of auditing and monitoring of data and processes to ensure accuracy and SOX compliance Create and maintain technical documentation on business processes, change requests, and enhancements as well as end user friendly reference guides and training material What You Bring To The Role Our ideal candidate has strong analytical and technical skills as well as significant experience configuring and supporting Workday Payroll, Benefits, Absence, and Time Tracking. You are resourceful, proactive, detail oriented and possess the following skills, abilities, and/or experiences: 3+ years of relevant experience in a retail environment supporting both high volume and corporate business areas 3+ years experience configuring Workday business processes, conditional rules, eligibility rules, and calculated fields Ability to understand business needs to translate them into clearly written technical requirements and proposed Workday solutions Ability to think critically and make strategic decisions treating every challenge as an opportunity for improvement and efficiency Ability to prioritize multiple concurrent requests and deliverables Excellent verbal and written communication skills to effectively interact with team members, leadership and third party vendors Strong knowledge of Workday Benefits, Absence, and Time Tracking modules with experience configuring benefits and absence plans, time off, time entry templates and codes, accrual calculations and schedules Strong knowledge of payroll processing life-cycle within Workday (pay inputs, calculations, retro processing, complete, settlement) and pay calculation troubleshooting Significant experience creating advanced reports (composite, matrix), visualizations, and dashboards in Workday Significant experience creating payroll reports with pay component related calculations (Conditional, Logic, Instance Set, Aggregate, Comparison, etc. Significant knowledge of payroll + benefits integrations (Etrade, ADP, Fidelity, Cigna, Metlife, etc). Proficient in Workday EIB Data loading process Basic understanding of Workday Security Experience supporting at least two Workday Feature Releases Proficient in google sheets/excel Workday Pro Certification(s) a plus   The expected salary range for this role is $117,007.00 - $135,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. GHR7595 #LI-ES30 #LI-Hybrid   The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.  At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.